Re: Star Wars Battlefront 2/1 not launch - nothing happens

@TheWeetek, you mentioned that you tried something with your Windows Defender & Windows Firewall, but did you also manually made exclusions for the EA app and the game in both programs?

@TheWeetek, hmm, that's unfortunate.

Have you also tried to reset the Xbox app?

- Click Start and click Settings.
- Select System.
- Select Apps & features.
- Find the Xbox app and click Advanced options.
- Click Reset. Restart your device so that the changes can take effect.

If that didn't work, maybe you can also try to reinstall the Xbox app?

Uninstall and reinstall Xbox app

- Click start, and then type Windows PowerShell on the search box.
- Right-click, and then select Run as administrator.
- Type the following command to uninstall Windows Store: Get-AppxPackage xboxapp | Remove-- AppxPackage
- Hit Enter.
- Launch Windows Store again and download Xbox App.

@TheWeetek, that's unfortunate. It seems like not a single troubleshooting step that we offer here via the forums seems to resolve the issues that you're experiencing. It's also unfortunate that you don't have another system to test it on, so we can potentially narrow down the issue.

Have you tried to create a 2nd Windows admin account already & try it via that Windows account?

Hey @TheWeetek,

That's very unfortunate to hear. I'm afraid that it looks like not a single troubleshooting step seems to work for the issue that you're experiencing. And unfortunately you also don't have another device to try it on, so we can maybe exclude some other potential factors.

In this case I think the best thing you can do is trying to get in touch with a PC specialist to let them take a look at your machine, maybe they can figure out if it's something hardware related even, something we cannot really see from this side.

It's an unfortunate situation, but I am afraid that our troubleshooting steps can only do so much.