Forum Discussion
4 years ago
i tried reinstalling EA and xbox both , restart PC , install again and nothing happens.
EA_Leeuw
Community Manager
4 years ago@TheWeetek, that's unfortunate. It seems like not a single troubleshooting step that we offer here via the forums seems to resolve the issues that you're experiencing. It's also unfortunate that you don't have another system to test it on, so we can potentially narrow down the issue.
Have you tried to create a 2nd Windows admin account already & try it via that Windows account?
Have you tried to create a 2nd Windows admin account already & try it via that Windows account?
- 4 years ago
hello. i tried it and it didnt help.
for some reason I was able to run Star Wars battlefront 1 on the primary windows account .. but still i wasnt able to run star wars battlefront 2 or the titanfall 2 multiplayer.
- EA_Leeuw4 years ago
Community Manager
Hey @TheWeetek,
That's very unfortunate to hear. I'm afraid that it looks like not a single troubleshooting step seems to work for the issue that you're experiencing. And unfortunately you also don't have another device to try it on, so we can maybe exclude some other potential factors.
In this case I think the best thing you can do is trying to get in touch with a PC specialist to let them take a look at your machine, maybe they can figure out if it's something hardware related even, something we cannot really see from this side.
It's an unfortunate situation, but I am afraid that our troubleshooting steps can only do so much.
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