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Re: An error has occurred while trying to process your request. Please, try again

@jorrederre 

Support have refunded that purchase, so that will process back now 

to fix the account, You need to reset the password on the linked EA account that account has the persona villevool576 (not jorrederre that your presently posting with) that EA account uses the same email as on your swtor account

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

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