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Anonymous's avatar
Anonymous
10 years ago

Re: Mac - Initialization error at startup [135dec40:a69d8f94:00000000]

I keep trying to start The Sims 4 and the screen goes black after the sims logo screen immediately after I start my game, from there the screen goes black, freezes for a brief period, then an error notification pops up with a code telling me it cant start my game... it rainbow wheels out then exits me back to the main Origin main page... this is the notification it shows me below.

Unable to start:

 

Initialization error at start up.

 

[135dec40:a69d8f94:00000069:00000000]

12 Replies

  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    10 years ago

    Hey @SwitchFace808

    Are you playing on Mac?

    Try pressing any key to bypass the intro videos that appear when you open the game, this should allow you to load the game without the issue. 😉

  • SimQARobo's avatar
    SimQARobo
    Icon for EA Staff rankEA Staff
    10 years ago

    Hello @clevercrumb

    We're looking into this issue.  In the meantime, please try the workaround that EA_Mai suggested above.  If that doesn't work for you, let us know.

  • wunderbetch's avatar
    wunderbetch
    10 years ago

    I'm having the same exact issue. After pulling out all mods, uninstalling both TS4 and Origin and reinstalling it, I found this thread. I tried as was suggested - pressed a random key on my keyboard to bypass the intro, and it worked!! I'd be interested in finding out/being updated on the issue, though! 

    Thanks, y'all! 

  • Anonymous's avatar
    Anonymous
    10 years ago

    i think i found a way around this. i got the same error when i launch sims with origin already launched. when i quit both of them and then just launch sims 4 and it auto launches origin then it seems to work.

     Nevermind. It seems to help but it is still crashing half the time. 

  • Anonymous's avatar
    Anonymous
    8 years ago

    Hello,

    i am having this issue after i had an update this morning. i tried to press keys as you suggested but that didn't seem to work. is there anything i can do? some suggested uninstalling or repairing.

  • Martheroseplass's avatar
    Martheroseplass
    7 years ago
    @EA_Mai Hi im playing on Mac, and yesterday everything was working but i GOT the student package and suddenly nothing would work? I litterly try for 4 hours. Now when I try do download and repair and upgrade the game it’s going fine but when I’m pressing play it won’t work it comes right on the error code “initialization error at start up” and I try to log in and out of origin an click repair but nothing helps!!!
  • Siljetha's avatar
    Siljetha
    6 years ago

    same! and I can't find anything to help. I installed the sims 4 animal expansion package and now NOTHING works. I have tried uninstalling origin, updatingg both origin and my Mac and literally NOTHING WORKS... 

  • naninino's avatar
    naninino
    6 years ago

    That"s a damn joke. 4 month that's i wait for a solution for this problem, 4 month that i lurk the forum and thread for solutions, 4 month of uninstall, delete files, changing folders and whatever the sh*t i'm not supposed to do with a game that i OWN. I'm clearly fed up with it, fed up with this game, this Origin and this EA service. That's inacceptable. 
    Bye and have a great day. 

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