Re: stuck on sims and the city for sims freeplay

it does look like it is unaccessable.

This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you

Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
I personally can not sign in with chrome or safari, so you might need to try different browsers (I use Edge)
Or contact support via FB or Twitter, links are at the bottom of the page