Re: Can't buy items in home store?

it's level 21 but I used to have everything apart one which did unlock at certain levels like houses etc but nothing now seems available apart from the stack of magazines

Oh, it's because it's part of the quest then (Two and a half Sims perhaps? It's been a while since I did this one).

Once you buy the magazines and progress with the quest the inventory will be back. 

Quest I've got open at the moment is "The Road of Fame" when ya can build the hollywood like sign.

Have you tried to buy the magazines @gilmour91? 

@casandramuntean

try buying the magazines again. 

@casandramuntean

You can try rebooting your device and/or restarting your game app. You can also save your game to the cloud and then delete and reinstall your game app. If none of this works or you don't want to try it then you can contact support at this link. http://answers.ea.com/t5/The-Sims-FreePlay/INFORMATION-The-Sims-FreePlay-Support/td-p/1877383

@casandramuntean

I use Game Center on my iPad to save my game. I am not sure about android, but I think for Windows devices you can use Xbox live to upload your data.

what options do you see when you go into the keyhole option in the game menu.

@casandramuntean

I have searched this forum and the Fire Monkey issues site and cannot find anything to help you solve this problem. I'm going to defer this to @EA_Zoe. She may have a solution.