[FIXED] Scattered Panes windows have incorrect shadow

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? n/a
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Draw a large room and place The Scattered Panes and The Scattered Panes Embiggened windows along a wall that is being hit by light (suggest setting time of day to afternoon). Place other windows along side them.
What happens when the bug occurs? The windows in question do not display patches of light from the exterior onto the interior floor as do other windows. *Note that while these windows have an exterior tint, so do other windows in the game that do display transmitted light. Also note that the problem applies to all swatches of the window.
What do you expect to see? I would expect to see patches of light and shadows that represent the pattern of the window displayed upon interfacing flooring/walls.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure

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Here is an image showing the two Scattered Panes windows vs. other windows that transmit the exterior light to the interior:

Edit By Crinrict: Adjusted Tag

crinrict
4 years ago

The Scattered Panes window in Build Mode now displays appropriate shadows in all
options.

Fixed in Patch 1.77.131/1.44

If you're still experiencing this issue, please create a new thread.

.. it's a bit of a historic day

37 Replies

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taydevsim
Seasoned Ace
8 years ago
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What expansions, game packs, and stuff packs do you have installed? All EP, GP, and SP's are installed.
Steps: How can we find the bug ourselves? It's a bug that seems to have come with City Living Scattered Panes windows. The windows either don't produce shadows or they produce the wrong shadows (same window but different swatch/design).
What happens when the bug occurs? The windows either don't produce shadows or they produce the wrong shadows (same window but different swatch/design).
What do you expect to see? Shadows and lighting to match the window.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. November 7, 2017 patch for the Cats & Dogs expansion.
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My game is showing a bug that seems to have come with City Living Scattered Panes windows. The windows either don't produce shadows or they produce the wrong shadows (same window but different swatch/design).
All other windows cast shadows except the large Scattered Panes window when built on a regular lot:
In the City Living Apartments only, the windows are casting the wrong shadow:
Anyone else have this bug?
SimsTime
Seasoned Ace
8 years ago
The same happen to me! I opened a topic about this in oficial forums of the sims 4 today! Haha
http://forums.thesims.com/en_US/discussion/comment/16193970#Comment_16193970
BryonyRae
Hero (Retired)
8 years ago
Update: As of 1/22/18, I have tested the window again. It is now casting shadows, but only the shadows from the first two palette options. All other palette options (which are essentially different window styles) are also casting shadows from the first two palette options. See images below:

Correct shadows:

Incorrect shadows:
bizuktag
Seasoned Ace
8 years ago
This is still a problem as of June 7 2018. It makes certain apartments in City Living unuseable because you can't edit or alter the windows. It's very frustrating!
Birthright_Blac
8 years ago
This was meant to be corrected with the patch of June 19th, but I just tested it in my game and it is not, unfortunately.
SimGuruNick
EA Staff (Retired)
8 years ago
@Birthright_Black Is it perhaps only still broken on older windows that exist on older save files? Like if you place a new one from Build/Buy does it work?
crinrict
Hero+
8 years ago
I did a quick check with a new window and I'm too seeing the wrong shadow at least in build mode.

EDIT: Seems ok with the morning sun but when you choose afternoon, it's off.
Birthright_Blac
8 years ago
@SimGuruNick I just tested it on a new save, on an empty lot, both sizes of windows, all colorways, 9am to 9pm. Still displaying the wrong shadows in both build and live mode.
BryonyRae
Hero (Retired)
7 years ago
I can confirm - the behavior on this window hasn't changed. Only the one pattern is being shown for all window palettes.
panda311205
7 years ago
Still occurring as of 30/10/18
Really annoying as these are my favorite windows for modern builds and greenhouses but this error makes me just not able to use them.