Re: [FIXED] Jumpy Animations/Sims teleport

Issue still exists, now my sims are doing it less I think, but also sims are just randomly resetting themselves. That may be another issue entirely, but before they'd be teleporting but maintaining their queue, now they just teleport somewhere else and reset. I've also noticed that they'll randomly jump into another angle when doing some interactions, for example a sim was dancing and then they'll disappear and reappear in the same spot but at a different angle and continue the interaction. 

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@crinrict wrote:
Have you tried right-clicking on the game and hitting repair game as well ?

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It was fixed for a while and now it's doing it again.

Keeping this post alive! It's almost like part of the game play now (sadly) with the teleporting and dropping queues.

This is still a prevalent bug. I just wish it would stop. Something seems to be triggering it though if they could just pinpoint it and see it for themselves then they would be able to fix it I think.

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.54.120.1020
What expansions, game packs, and stuff packs do you have installed? Seasons, Citiy living, Get together, get to work, parenthood, vampire stuff, Dine out. Spa Day, Outdoor Adventures (I think thats what its called). Laundry, toddler, Vintage glamor, backyard stuff, Kids room, Romantic garden Movie hang out Cool kitchen, Perfect patio and luxury Party
Steps: How can we find the bug ourselves? Ok, well Its not something I can trigger. There are four different bugs that have all started since the logo refresh a couple (last?) month. 1) sim will randomly disappear and reappear in selected location 2) Sim will constantly spin when getting out of the shower when an action is queued straight afterwards. Especially when you tell them to socailise. 3) cook a meal. 
What happens when the bug occurs? 1) sim will randomly disappear and reappear in selected location, rather than walking there. 2) Sim will constantly spin when getting out of the shower. This happens in all of my saved games. 3) Sims refuse to eat a whole meal, and will quite often start then put it down before their bars are full.
What do you expect to see? 1) sims should not be able to teleport 2) Get out of the shower, and get dressed. 3) eat whole meal until they are full.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. When the logo refresh happened a couple of months ago, thats when these bugs started to happen.

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I had thought that maybe it was my legacy family save bugging out so I started a new one, the bugs appeared again.

This still happens in my game. It*s mostly when my sims are trying to clean dishes. 

Are your SIM a spellcaster with always teleport set.?

This bug has been in the game for over a year, so I don't think its related to spellcasters. I don't even have Realm of Magic yet.

There is a separate issue with spellcasters which is why I asked..

I used to have this occasionally, but rarely. It increased with Island Living and now with RoM is super frequent.

@Anonymous 

This is usually because the computer is not quite powerful enough. Try to lower your Graphic settings.

I don't think this bug has much to do with the power of the computer. Here's why:

Say I direct my sim to clean up a dish. The expected behavior would be to walk over to the dish, pick it up, walk over to the sink, and wash it.

If I set my graphics to ultra, the frame rate drops to below 1 fps, and my sim appears to "blink" from one position to the next, BUT it still performs the actions in the correct sequence.

When the bug manifests, the sim will walk to the plate, not pick it up, walk to the sink, blink back to the plate, pick it up, blink back to the sink, and wash the plate. I say "blink" instead of teleport because teleporting is something that is an actual ability in the game, and usually involves the sim fading out of their current location and fading into their new location. There's none of that here - one moment the sim is here, the next it's there.

It REALLY annoys me when people give a quick diagnosis of insufficient computing power as the cause of a bug without getting a proper understanding of the bug. It COULD be a hardware problem, but before I believe that, I need an explanation of exactly HOW my hardware is causing the bug. If it's just a case of no one tested it on a system that barely meets the minimum requirements, I consider that a software engineering problem. The engineers have an obligation to write the code so it will function properly on any system that meets the minimum requirements. It's a poor worker who blames their tools.

Anyway (stepping down off of soapbox), the bug looks to me like an action queue and/or routing problem, not a graphics problem. The frequency of occurrence on my setup has gone up or down with each patch, it has not gotten consistently worse as more load is put on the system.

- an out-of-work software developer who gets very annoyed by poor quality software made by software developers with jobs

@datawrangler 

That you meet the minimum requirements does not mean that you are guaranteed to run the game at the highest possible settings. That is why there are also recommended requirements. If you meet these you should be able to run the base game at high settings.For ultra settings you should exceed even these.If you only meet minimum requirements means that you should be able to run the game on minimum settings.

I did initially think it might be a computer problem, but I tried with everything on lowest settings and still have the problems, and the Can You Run It tool thing shows I exceed the recommended settings.

I found the post by datawrangler interesting because I have seen similar behaviour, in that sometimes my sims teleport but still "do" the actions, and sometimes they take random extra steps to their destination.

@Anonymous 

There is a known problem that I mention above with spellcasters. That is however not all there are also issues with Mods and CC and some cases where there is no known cause. The latter are examined by EA to see if a cause can be found.

@jpkarlsen

OF COURSE! If my system only meets the minimum requirements, I can only expect it to perform (correctly) at the minimum settings.

My point was that the behavior demonstrated was not explained by graphics settings beyond the capability of the hardware. I do not expect high performance out of minimum hardware, only correct behavior at the lowest settings. This means the software should be tested on that sort of configuration, and the default testing protocol is to test on the developers' machines, which are usually high-end.

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@jpkarlsen wrote:

The latter are examined by EA to see if a cause can be found.

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In my experience, the first step in fixing a bug is reproducing it. Only then can one investigate into a possible cause. There's no reason the Maxis engineers can't install the particular mods a user had and try to replicate the bug. They probably don't because if the mods cause the bug, then their efforts are mostly wasted. Before submitting a bug, we (the user community) should try to replicate the bug without mods or cc. And the more information we can provide on how to replicate the bug, the greater the likelihood of them being able to fix it when it finally gets to the top of their work queue.

This particular bug, while extremely jarring, doesn't really do (much) harm to game play. The sims still execute the actions in their queue, just in a weird way. That probably makes it a lower priority. I suspect the engineers simply haven't gotten to this one yet.

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@simprincesss wrote:

This still happens in my game. It*s mostly when my sims are trying to clean dishes. 

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I also notice it quite often involves cleaning up dishes. (With or without a dishwasher.)