Re: [Open] It's day when it's night and night when it's day

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@Phantomlover1717 wrote:

@DVB_DieVonBlau that is strange. From what I can tell the time isn't linked to your devices time, so it's probably a server time that is wrong. 
I'll add it to the bug list, hopefully, they can fix this very easily and fast. 

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Thank you. As I said, I’ve double checked everything, my phone’s settings are correct: time zone Berlin, region Germany. The game’s settings are also correct, but the cycle doesn’t match at all ☹️

@DVB_DieVonBlau

Have you tried using both Data and WiFi to see if that changes anything?
Could you also try changing your clock and timezone to something way off, like Australia or New Zealand? Just temporarily for troubleshooting.

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@EA_Kipling wrote:

@DVB_DieVonBlau

Have you tried using both Data and WiFi to see if that changes anything?
Could you also try changing your clock and timezone to something way off, like Australia or New Zealand? Just temporarily for troubleshooting.

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Thanks for the response.

Apparently I have this issue because when I first started playing TSM I was in Shanghai, China. That means that my phone now is correctly set according to the European Time Zone, but my game is still set to the Chinese one. 

I really don’t know what to do ☹️

@DVB_DieVonBlau Excellent, that makes perfect sense. So at least there's a reason why the game thinks it's showing you the correct Day/Night cycle.

There might not be much troubleshooting you can do to fix it for now, but I'll feed this back to the studio.

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@EA_Kipling wrote:

@DVB_DieVonBlauExcellent, that makes perfect sense. So at least there's a reason why the game thinks it's showing you the correct Day/Night cycle.

There might not be much troubleshooting you can do to fix it for now, but I'll feed this back to the studio.

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Thank you very much 🙂 hopefully the issue can be fixed

@DVB_DieVonBlau we've seen some updates, have you seen any improvements @DVB_DieVonBlau?

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@Phantomlover1717 wrote:

@DVB_DieVonBlau we've seen some updates, have you seen any improvements @DVB_DieVonBlau?

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@Phantomlover1717 Hello 🙂 no unfortunately it is still all messed up in my game. I’ve tried to set it with the automatic shift and it gets dark in the game at 4 pm German time, when it’s actually daylight! Also, I get the animation night/day (you know the one where you can see the moon and The sun and you then get a summary of you stickers) at about 8/9 pm (evening German time).
So right now I’m still switching day/night manually, it’s the only thing I can do.

Sorry to hear @DVB_DieVonBlau! I think the game should switch with you no matter where you're going. Strange that it doesn't.