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EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
11 years ago

Re: Why does ''player hub is no longer aviable'' for the ea sports world?

Make sure that when configuring your Game Face for UFC that you choose the 'Fighter' face type.

12 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    Sorry but you didn't understand. My game is FIGHT NIGHT CHAMPION. When I click on 'upload my boxer' in the FNC page it sends me to the easports mainpage and says : 'player hub is no longer aviable'. What does that mean? Please explain.

    Please just try it yourself. Please don't answer me asking me if I did well all the gameface process because I need to upload photos. I did my gameface in the UFC mode but it dosent work for FNC!

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    11 years ago

    Let me look into this further and get back to you.

  • Anonymous's avatar
    Anonymous
    11 years ago
    Hi!! I already have the gameface made. In other games like FIFA it works. The problem is with FNC.
    I have seen that people made Rocky IV or Maywether but when I try to upload my PHOTO GAME FACE it keeps telling me: player hub is no longer aviable. And I ask again WHAT DOES THAT MEAN!?!?!?!?!?!?!?

    Please just try to make a boxer with your photo and you`ll understand my problem.

    OPTION 1
    1.- I log in easports
    2.- click services and gameface
    3.- I make and remake again my gameface and IT WORKS!!
    4.- I save my fighter gameface
    5.- I start my PS3 and FNChampion
    6.- I create a boxer
    7.- I choose download photo
    8.- NO PHOTOS FOUND!???!? (go to ea sports world).
    9.- I don`t understand.

    OPTION 2
    1.- I search in google boxer share FNC
    2.- Click on FNC easports
    3.- Click on upload my photo face
    4.- Sends me to ea sports mainpage
    5.- Says: PLAYER HUB IS NO LONGER AVIABLE!?!?!?!?
    6.- I get into my game face and it`s saved correctly.
    7.- I start again OPTION 1

    Is there nobody who can explain this problem!?
  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    11 years ago

    Do you have your PSN ID linked the your EA account?

    If not, the steps required can be found here: https://help.ea.com/article/linking-your-gamertag-psn-id-or-ea-classic-screen-name

    You may be having trouble importing your XBox Live Gamertag or Playstation Network info if it is linked to an account other than your main EA account.

    To recover or make changes to your XBox Live Gamertag or PSN ID, be sure to contact an EA Game Advisor : http://help.ea.com/en/contact-us/new/?category=demo-beta

    For help on how to contact us please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281

  • Anonymous's avatar
    Anonymous
    11 years ago

    I know this is over two years running, but I recently purchased Fight Night: Champion, and I'm having the same problem. My question is, Is Fight Night: Champion even compatible with the new Game Face?

  • Same problem, and 0 relevant information available. Barry has been less then helpful..

  • Anonymous's avatar
    Anonymous
    10 years ago

    Im having all the same issues that everyone else. Does not work with opera,firefox or safari...
    Safari keep say "saving it"for hours
    Firefox,dosn't work at all
    and with Opera says i must have the new flash player,even though i've downloaded it 10 times just today

    For crist sake,how hard it is to fix that for you guys? it must pretty simple,why are you takeing so long? 

  • Anonymous's avatar
    Anonymous
    10 years ago

    I have the Tiger Woods Master (12).  I don't get to play any games often and so I pulled this out.  Spent 2 hours finally making a game face.  See below for stupid "oh by the way" steps that I had to uncover which also caused me to reboot, restart the gameface process.  Bottom line, the game (PSN and EA accounts linked just fine) does not recognize any "photos" to import.  Information is not readily found on this topic.  Poor development support.  POOR DEVELOPMENT SUPPORT.  Some other dude said it in another post some where.  No, it's not critical to play the game, but it IS a feature I paid for and EA is just choosing not to support.  Not just cancel, but "hey, thanks for your money.  See if you can figure out what decisions we have made and what impact it has to you, Mr. Consumer." 

    I finally created a pretty good avatar.  My 8 yr old daughter and I had quite the laugh.  Of course I doubt I will ever get to use it...You yes, I am pissed.  Only because as I said, I don't get to play games much, but EA sucked away 2 hours of my time.  Thanks - really...  "It's in the game - NOT" 

    Steps for game face...oh, by the way.

    Use Firefox browser - 3 minutes to install

    Allow Pop Ups for the site  - or you will need to change the setting and restart

    Click on one of the out of box faces - THEN the camera upload option will become available.

    Adobe Flash pug in (FOR FIREFOX) must be installed - or you will need to change the setting and restart

    You must right click on the Adobe Flash Plug in and allow access to your web camera - or you will need to change the setting and restart

    You can zoom in and use the mouse to turn your face for different angles when adjusting the face features.

  • Anonymous's avatar
    Anonymous
    10 years ago

    No doubt this is absolutely convoluted and useless . It always has been with this company. My whole gameface player is right there yet I cannot upload him to my verified linked account...that would be far too easy! 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @DariusMoore31 

    This post is from 2014 so I'm going to lock it down from additional replies to prevent necroposting. If you're having trouble uploading a Game Face please reply to one of our more recent posts on the boards here or on UFC 3. If you need to create a post we'll do our best to get out to you as soon as possible.

    Players that are having trouble loading up Game Face on the website are able to fix it by doing the following:

    • Update or download the latest version of Chrome/Firefox
    • Upload a clear high resolution image of yourself in front of a blank wall (the whiter the wall the easier it is for facial recognition to map your face)
    • Clear your browser's cache

    Forum Rules & Guidelines: https://answers.ea.com/t5/help/faqpage#dos-donts

    Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example.

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