So I created a gameface and I have been trying to import it for the past few days now to no avail. Any idea how to fix this issue? I've created a support ticket and I was told by the guy to make a forum post on the issue.

When I try to import my game face on UFC it will say it is a failure try again later so should I try again later? or what should I do?

If he is having the same problem as me which it sounds like he is ours isn't a matter of saving your game face on the ea website like they seem to be having trouble with. Game face updates and saves fine just will not import into the game regardless of having all accounts linked

Game face saved fine, set to fighter, origin account shows my xbox gamertag, xbox gamertag is default persona on game face editor page, in the ufc in game settings area when i go to accounts i am on the appropriate account and check the origin account in game and it is the appropriate account. Try importing it loads for a minute and then shows the error message the original poster has described.. been this way for a week now. I have even tried making changes to the game face to update it as people have suggested in the thread you linked, hell i even tried making a fresh ea and xbox account and linking them but same thing. Just says download failed try downloading later. I have triedhaving online matches to make sure i am connecting to the ea servers properly aswell and everything is smooth in that respect. Just importing

This is obviously an issue on the server/EA side. There are way too many people having issues for this to our issue. I have a gamefaec and it's saved. EA UFC cannot seem to import the gameface. There is something going wrong where EA UFC cannot seem to connect to the GameFace servers. Please try to get this problem elevated or bring it to the attention of the software engineers or people that work in the IT part of EA. It could even be that they shut off the server that handled these requests because EA UFC is quite old now and they doubted people would still be using gameface.

Hello, After a long time, downloading stuff, and managing plugins. i finally managed to save my gameface avatar. But, i just cant import it to my ufc game, no matter what i try. i always get this message. Your download failed, please tryto import gameface later. Did everything you can imagine, read all the articles and tried all the stuff suggested and nothing seens to work.Even contacted the ea support, who tried to help me with a temporally password to manage my account himself but even him couldnt suceed.im pretty sad cause that was the only reason i bought this game. But i still have hope that ea will help me with this matter.Thank you

GameFace will not import. | EA Forums

15 Replies

Anonymous
10 years ago
When I try to import my game face on UFC it will say it is a failure try again later so should I try again later? or what should I do?
Straatford87
DICE Team
10 years ago
Hi @JBradley34,

Please take a look at the following thread:

http://answers.ea.com/t5/UFC/Please-Look-Here-First-Game-Face-Won-t-Save/td-p/4727864

--Tom
Anonymous
10 years ago
If he is having the same problem as me which it sounds like he is ours isn't a matter of saving your game face on the ea website like they seem to be having trouble with. Game face updates and saves fine just will not import into the game regardless of having all accounts linked
Anonymous
10 years ago
Game face saved fine, set to fighter, origin account shows my xbox gamertag, xbox gamertag is default persona on game face editor page, in the ufc in game settings area when i go to accounts i am on the appropriate account and check the origin account in game and it is the appropriate account. Try importing it loads for a minute and then shows the error message the original poster has described.. been this way for a week now. I have even tried making changes to the game face to update it as people have suggested in the thread you linked, hell i even tried making a fresh ea and xbox account and linking them but same thing. Just says download failed try downloading later. I have triedhaving online matches to make sure i am connecting to the ea servers properly aswell and everything is smooth in that respect. Just importing
Anonymous
10 years ago
I am having the same exact problem.
Anonymous
10 years ago
Hello,

After a long time, downloading stuff, and managing plugins. i finally managed to save my gameface avatar.
But, i just cant import it to my ufc game, no matter what i try. i always get this message. Your download failed, please try
to import gameface later.
Did everything you can imagine, read all the articles and tried all the stuff suggested and nothing seens to work.
Even contacted the ea support, who tried to help me with a temporally password to manage my account himself but even him couldnt suceed.
im pretty sad cause that was the only reason i bought this game.
But i still have hope that ea will help me with this matter.
Thank you
Anonymous
10 years ago
So you're saying yours is not working either?
Anonymous
10 years ago
Yes. That is what I am saying. I own the game for xbox one and PS4 and both have the same issue.
Anonymous
10 years ago
This is not an answer to the issue. You misread and gave the wrong troubleshooting tip and have now completely ignored the issue for two weeks with no follow. Plus this issue is on the Game Face forums as well with no reply. The customer service here is atrocious.
tylee585
10 years ago
This is obviously an issue on the server/EA side. There are way too many people having issues for this to our issue. I have a gamefaec and it's saved. EA UFC cannot seem to import the gameface. There is something going wrong where EA UFC cannot seem to connect to the GameFace servers. Please try to get this problem elevated or bring it to the attention of the software engineers or people that work in the IT part of EA. It could even be that they shut off the server that handled these requests because EA UFC is quite old now and they doubted people would still be using gameface.