[OPEN] [DO] Restaurants make no money unless managed in-person

I have this basic problem but on console. Likewise, retail stores aren’t restocking anymore if you aren’t actively managing the business. So when visiting, if everything was sold out when I last played, it stays that way. ** I am not longer having this issue

@SerenaBeanie I can't duplicate this .. mine makes money although very little. It took 4 hours for 2 customers but it was always a bit difficult to make money if you're not there.

Does seem like others having issues as well though

It seems like it's updating every 4 hours for me.

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? SP10: 1.assets.live-sp10.205
What expansions, game packs, and stuff packs do you have installed? Dine Out, Pets, Laundry Day, Island Living, City Living, toddlers, my first pet, seasons, parenthood, jungle adventure, realm of magic, paranormal, bowling night, romantic garden, kids room, movie hangout, spooky, cool kitchen, perfect patio, luxury party
Steps: How can we find the bug ourselves? Have a Sim who owns a restaurant be at their house, and have them open the restaurant from home. Do not go to the restaurant, just let it be open while you are at home.
What happens when the bug occurs? The restaurant should be able to be open and running while the sim is not on the property, and yet zero customers come in until my sim goes to the property themselves. Meanwhile they are losing money while at home, and a notification will pop up warning that they should close down the restaurant for the day since they are losing money
What do you expect to see? My sim (as a restaurant owner) should be able to have their restaurant up and running from home. Apparently this bug has been around for years and has not been fixed. But this restaurant pack was my favorite purchase and yet I am unable to have my sims be parents and run a restaurant at the same time. Which defeats the purpose of the money spent on this pack.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No

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I submitted this report via my phone, and do not have any saved footage of this incident however I can say it happens 100% of the time and I know I am not the only user having this issue with this pack. Please fix this.

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.79.93.1030
What expansions, game packs, and stuff packs do you have installed? City living, Get to work, Realm of magic, Dine out
Steps: How can we find the bug ourselves? Open a restaurant (either on or away from the restaurant lot), leave the restaurant lot and the restaurant will not earn any profit/gain customers
What happens when the bug occurs? The restaurant will not earn profit/customers while away from the lot. Because you need to be at the restaurant while it is open, it is impossible to manage multiple restaurants due to you only being able to have one open at a time
What do you expect to see? The restaurant should gain customers and profit even if you're away from the restaurant Because you need to be at the restaurant while it is open, it is impossible to manage multiple restaurants due to you only being able to have one open at a time
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No

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I would like to be able to open multiple restaurants in my world but i am unable to due to this bug. If my sim is not at the restaurant while it is open the restaurant will not gain any customers and therefore a profit.

This bug makes it impossible to manage multiple restaurants simultaneously.

I am having this same probably, Feb 2022! Is this really still not fixed?!

Same... I opened a clothing store with some bits and bobs, but it never made money unless my Sim was physically present. The manager did nothing... And restocking took so long, it made customers angry and they left. Everything also sells out very quickly, so you can hardly keep up.
And it would also be a great option to let a manager open the store... 

I have no mods or cc installed and never have.

Running- Seasons, City Living, Eco Lifestyle, Get Together, University, DIne Out, Parenting, Tiny Living, Moschino.

This is a problem with running restaurants not dining out.

If I am on the restaurant lot it will run smoothly without me doing anything (talking/managing/cleaning).

My restaurant will not work if I am not on the lot, staff  collect wages but no profit is made at all. 

If I open  the restaurant while away from the lot, after 4 hours I have had no customers served. If I then travel to the restaurant lot all customers are grouped outside  in a corner of the lot, they will then enter the restaurant and sit down and get served normally. The chefs are also outside but there are cooking graphics at the chef stations.

Since the customers immediately enter and sit down when I return to the lot I assume they have been greeted and assigned a table.

All staff are either fully or nearly fully skilled and satisfied.

I have all perks apart from the two temporary ones.

When I am present the restaurant is profitable.

The two chefs don't enter the restaurant till about 2 hours after opening regardless of my being present but then will do so unprompted, this is reported by multiple players.

Edit: Apparently there is a line of code that has a value set at 120 (hence the 2 hours) instead of a much lower number. I should not have to change my games programming myself. This is, and should be addressable by EA, especially as this is NOT a new issue, they are paid to do this.

If I leave the lot while the restaurant is open and running smoothly service appears to halt and will resume only when I return to the lot, customers being back outside in a group.

All objects including decor have been re-placed without using move objects this does not help.

I have replicated this issue across several restaurants.

Looking around these forums, this is not a new issue but several years old.

I don't know if anyone who actually has anything to do with the Sims 4 and EA reads and looks into these reports but at this point I was mis- sold the pack which claims you can own a chain of restaurants. You Can't.