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Re: [FIXED] [PC/MAC] Error code 134:b378c837

@Elecyah  Dang it! I got my hopes up haha. Hopefully it's fixed soon. Missing my sim family.

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  • hpraving3246's avatar
    hpraving3246
    5 years ago

    I’ve been experiencing the same thing since yesterday. Luckily I had an auto save as well, so I was able to return to the game for quiet a bit, even though it was a little bit back in the progress.

    After a few hours it started lagging crazy.

    It happened when I started maxing out skills.

    I can’t even play with a new family now.

    Will try to figure out, but my best guess is that I needs a patch.

  • IkkiMikki's avatar
    IkkiMikki
    5 years ago

    It took me 24 hrs to build a huge house and just when I finished the furnishing this * happened. Was traveling to the magical world and then POOF error code. I really don't want to loose that house ☹️☹️☹️☹️☹️☹️

  • tatumkemp13's avatar
    tatumkemp13
    5 years ago

    I’ve just gone onto my sims and all my houses and played houses have disappeared!! Luckily I saved most of them but I’m so confused on what’s happening😫it’s deleted the played houses that I haven’t been able to play the last couple of days. 

  • LeelaBabe's avatar
    LeelaBabe
    Rising Ace
    5 years ago
    @ikkimikki Just don’t mess with the save file it’s in. If the update comes out soon, chances are it’ll save the file.
  • Hi! I've been following this thread in hopes for some answers, and I've been patiently waiting for a patch to fix it (been experiencing it for over a week now) and today I thought I'd play a new family and add sims that already existed in my library, but they're not there! none of my sims or builds, which is so upsetting because i had a legacy of over 30 generations and I took the time to fix many of the lots. Has anyone else's library's done this? I'll be absolutely heartbroken if I've lost everything ☹️

  • @LeelaBabe The households do but not my builds. i checked the ‘include custom content’ section but it seems i’ve lost everything. unless i accidentally deleted them while trying to resolve the issue myself, but i still have the save files so it doesn’t make sense. 

  • @LeelaBabe Noo I don’t use any CC, I shut it off completely and when I went back on they were all there again but unplayable with the error code mentioned in the thread, Sims is really having a meltdown down lol
  • LeelaBabe's avatar
    LeelaBabe
    Rising Ace
    5 years ago

    @JuanitaRivas2810 I think even with households you have to use the advanced search and click CC enabled. Then you should be able to find them.

  • LeelaBabe's avatar
    LeelaBabe
    Rising Ace
    5 years ago
    @tatumkemp13 It must have something to do with the error code missing families and lots. A lot of people have reported it.
  • Same here wasn't far off finishing my 10 generation legacy 😭 and also just baught a bundle and now I can't play, so annoying I got with drawels already and it's only been a day, please EA fix the problem keep us updated. 

  • 961129291196's avatar
    961129291196
    5 years ago

    Even more annoying if the bug is on from two weeks in my game and I can't use it...
    Why warranty can't handle that, if I want my money back for something what isn't working sooo long...?
    I'm pissed 😠

  • Avenly's avatar
    Avenly
    5 years ago
    @961129291196 yea this thread was created 3 weeks ago, thats how long this issue has been going on. And in the last week the me too climbed up atleast a hundred people. And still EA hasnt put out a public statement.

    @chantelwaggxx don't delete your save file, hopefully if they do eventually end up giving us a patch for the error. It might make the save file work again.

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