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Anonymous's avatar
Anonymous
12 years ago

Re: Sims 4 won't install

@bman0827 

Try the following:

Click on your window button. In the search tab type regedit. This should prompt your for a UAC - click yes to authorize it.  The Registry editor will load.

Now look for [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Maxis\The Sims 4

 

If its not there you should create the key there.  Once created you will need to create the following string values:


“GDFBinary”=”C:\Program Files (x86)\Origin Games\The Sims 4\__Installer\GDFBinary_en_US.dll”
“DisplayName”=”The Sims™ 4"
“Locale”=”en_US”
“Install Dir”=”C:\Program Files (x86)\Origin Games\The Sims 4\”

If this work, make sure to give credit to the user who came up with this fix in the SimCity section:🙂

http://answers.ea.com/t5/Miscellaneous-Issues/Install-Loop/m-p/632798#M12450

9 Replies

  • bman0827's avatar
    bman0827
    Seasoned Newcomer
    12 years ago

    I could not find the Maxis folder under the WOW6432Node folder. I tried looking for it everywhere but I could not find it.

  • bman0827's avatar
    bman0827
    Seasoned Newcomer
    12 years ago

    Ok i got the game to work now thanks for your help.

  • clweeks's avatar
    clweeks
    12 years ago

    Francois, I'm not a regular registry editor.  When you list the two values beside the = is one the Name and one the Data?  And when you list those values with double-quotes, are you intending that we enter them in the registry strings or only the string value exclusive of the quotes (I've tried it with and without)?

    I'm not getting the dialog box and error message that the OP is getting, but I do seem to be in a similar installation loop.  I hit install, it acts like it installs in essentially no time (half a second?) and then appears to be installed.  Except that when I mouse over the Sims 4 cover, it prompts me to install.

  • Anonymous's avatar
    Anonymous
    12 years ago

    @clweeks 

    The left is the name of the string, the right is the data you should enter, correct. The double quotes shouldn't be entered.

    Essentially, you end up with something that looks like this:

    Be exceedingly careful  when editing your registry.

    I would advise first to try the following:

    Make sure Origin is whitelisted by your antivirus and firewall.

    Run Origin in admin mode and install the game.

    If this doesn't help, try reinstalling Origin altogether.

  • Anonymous's avatar
    Anonymous
    12 years ago

    how did you install the Sims 4? Because I am having the same problem.

  • Anonymous's avatar
    Anonymous
    12 years ago

    so i attempted to do the registry editor and it wont load it. it said theres a error in the system...

  • Anonymous's avatar
    Anonymous
    12 years ago

    Mine doesn't have the Maxis option?

  • clweeks's avatar
    clweeks
    12 years ago

    We ended up getting it working by totally uninstalling Origin -- manually removing files and registry keys and then reinstalling.  It worked just fine then.