SIMS4 M1 Pro/Max in mode full screen refresh rate problem
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? Simplified Chinese
How often does the bug occur? Every time (100%)
What is your current game version number? 1.82.99.1230
What expansions, game packs, and stuff packs do you have installed? Hello, I have a MacBook Pro in M1 Pro and in M1 Max. I update my game today (1.82.99.1230). I find when I play the game in full screen. It has a refresh rate problem. ether MacBook pro's monitor or an external monitor the refresh rate is always the lowest value of the system. which means 49.95fps in Macbook pro's monitor, 24fps in a external monitor. I have try in 2 Macbook, M1Pro and M1 Max. in a LG monitor or a Bend monitor. This bug will appear 100%. In the reddit, others have the same problem https://www.reddit.com/r/Sims4/comments/q0e3ai/terrible_fps_in_fullscreen_mode_m1_mac_mini/ " I have this as well on my M1 Mac mini - from what I can diagnose, something triggers my 60hz monitor to change over to 24hz instead. I’m getting a new monitor so perhaps that will help but given your report, I’m now doubting it’ll change anything. It may be worth flagging to EA as something they can change on their end. " Since there is no option for screen refresh rate in the settings in the M1 Macbook (always default), we can't change the refresh rate in mode full screen. In mode Windows, It works well. This problem never appeared in previous versions (the early November version did not have this problem). I think this bug appears on all M1 MacBooks (49.95fps in Macbook pro's monitor, 49.95 is the lowest value of the system in MacBooks monitor, but this is an acceptable value, so the perception is not strong was not found, but in an external monitor 24 fps is an unacceptable values, The problem is so severe that the game cannot be played in mode full screen. This is a seriously nasty bug, as the screen refresh rate of 24 fps in full screen is unacceptable. I can only run it in windowed mode. I hope EA will fix this problem soon
Steps: How can we find the bug ourselves? Hello, I have a MacBook Pro in M1 Pro and in M1 Max. I update my game today (1.82.99.1230). I find when I play the game in full screen. It has a refresh rate problem. ether MacBook pro's monitor or an external monitor the refresh rate is always the lowest value of the system. which means 49.95fps in Macbook pro's monitor, 24fps in a external monitor. I have try in 2 Macbook, M1Pro and M1 Max. in a LG monitor or a Bend monitor. This bug will appear 100%. In the reddit, others have the same problem https://www.reddit.com/r/Sims4/comments/q0e3ai/terrible_fps_in_fullscreen_mode_m1_mac_mini/ " I have this as well on my M1 Mac mini - from what I can diagnose, something triggers my 60hz monitor to change over to 24hz instead. I’m getting a new monitor so perhaps that will help but given your report, I’m now doubting it’ll change anything. It may be worth flagging to EA as something they can change on their end. " Since there is no option for screen refresh rate in the settings in the M1 Macbook (always default), we can't change the refresh rate in mode full screen. In mode Windows, It works well. This problem never appeared in previous versions (the early November version did not have this problem). I think this bug appears on all M1 MacBooks (49.95fps in Macbook pro's monitor, 49.95 is the lowest value of the system in MacBooks monitor, but this is an acceptable value, so the perception is not strong was not found, but in an external monitor 24 fps is an unacceptable values, The problem is so severe that the game cannot be played in mode full screen. This is a seriously nasty bug, as the screen refresh rate of 24 fps in full screen is unacceptable. I can only run it in windowed mode. I hope EA will fix this problem soon
What happens when the bug occurs? Hello, I have a MacBook Pro in M1 Pro and in M1 Max. I update my game today (1.82.99.1230). I find when I play the game in full screen. It has a refresh rate problem. ether MacBook pro's monitor or an external monitor the refresh rate is always the lowest value of the system. which means 49.95fps in Macbook pro's monitor, 24fps in a external monitor. I have try in 2 Macbook, M1Pro and M1 Max. in a LG monitor or a Bend monitor. This bug will appear 100%. In the reddit, others have the same problem https://www.reddit.com/r/Sims4/comments/q0e3ai/terrible_fps_in_fullscreen_mode_m1_mac_mini/ " I have this as well on my M1 Mac mini - from what I can diagnose, something triggers my 60hz monitor to change over to 24hz instead. I’m getting a new monitor so perhaps that will help but given your report, I’m now doubting it’ll change anything. It may be worth flagging to EA as something they can change on their end. " Since there is no option for screen refresh rate in the settings in the M1 Macbook (always default), we can't change the refresh rate in mode full screen. In mode Windows, It works well. This problem never appeared in previous versions (the early November version did not have this problem). I think this bug appears on all M1 MacBooks (49.95fps in Macbook pro's monitor, 49.95 is the lowest value of the system in MacBooks monitor, but this is an acceptable value, so the perception is not strong was not found, but in an external monitor 24 fps is an unacceptable values, The problem is so severe that the game cannot be played in mode full screen. This is a seriously nasty bug, as the screen refresh rate of 24 fps in full screen is unacceptable. I can only run it in windowed mode. I hope EA will fix this problem soon
What do you expect to see? Hello, I have a MacBook Pro in M1 Pro and in M1 Max. I update my game today (1.82.99.1230). I find when I play the game in full screen. It has a refresh rate problem. ether MacBook pro's monitor or an external monitor the refresh rate is always the lowest value of the system. which means 49.95fps in Macbook pro's monitor, 24fps in a external monitor. I have try in 2 Macbook, M1Pro and M1 Max. in a LG monitor or a Bend monitor. This bug will appear 100%. In the reddit, others have the same problem https://www.reddit.com/r/Sims4/comments/q0e3ai/terrible_fps_in_fullscreen_mode_m1_mac_mini/ " I have this as well on my M1 Mac mini - from what I can diagnose, something triggers my 60hz monitor to change over to 24hz instead. I’m getting a new monitor so perhaps that will help but given your report, I’m now doubting it’ll change anything. It may be worth flagging to EA as something they can change on their end. " Since there is no option for screen refresh rate in the settings in the M1 Macbook (always default), we can't change the refresh rate in mode full screen. In mode Windows, It works well. This problem never appeared in previous versions (the early November version did not have this problem). I think this bug appears on all M1 MacBooks (49.95fps in Macbook pro's monitor, 49.95 is the lowest value of the system in MacBooks monitor, but this is an acceptable value, so the perception is not strong was not found, but in an external monitor 24 fps is an unacceptable values, The problem is so severe that the game cannot be played in mode full screen. This is a seriously nasty bug, as the screen refresh rate of 24 fps in full screen is unacceptable. I can only run it in windowed mode. I hope EA will fix this problem soon
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No
Hello, I have a MacBook Pro in M1 Pro and in M1 Max. I update my game today (1.82.99.1230). I find when I play the game in full screen. It has a refresh rate problem. ether MacBook pro's monitor or an external monitor the refresh rate is always the lowest value of the system. which means 49.95fps in Macbook pro's monitor, 24fps in a external monitor. I have try in 2 Macbook, M1Pro and M1 Max. in a LG monitor or a Bend monitor. This bug will appear 100%. In the reddit, others have the same problem
https://www.reddit.com/r/Sims4/comments/q0e3ai/terrible_fps_in_fullscreen_mode_m1_mac_mini/
"
I have this as well on my M1 Mac mini - from what I can diagnose, something triggers my 60hz monitor to change over to 24hz instead. I’m getting a new monitor so perhaps that will help but given your report, I’m now doubting it’ll change anything. It may be worth flagging to EA as something they can change on their end.
"
Since there is no option for screen refresh rate in the settings in the M1 Macbook (always default), we can't change the refresh rate in mode full screen. In mode Windows, It works well. This problem never appeared in previous versions (the early November version did not have this problem). I think this bug appears on all M1 MacBooks (49.95fps in Macbook pro's monitor, 49.95 is the lowest value of the system in MacBooks monitor, but this is an acceptable value, so the perception is not strong was not found, but in an external monitor 24 fps is an unacceptable values, The problem is so severe that the game cannot be played in mode full screen.
This is a seriously nasty bug, as the screen refresh rate of 24 fps in full screen is unacceptable. I can only run it in windowed mode. I hope EA will fix this problem soon
