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Bmarks93's avatar
3 years ago
Solved

[FIXED] [PS/XB] Cursor locking to catalog menu in build/buy mode

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Ep11: 1.assets.live2_console-ep11.41
What expansions, game packs, and stuff packs do you have installed? About 70% of the packs.
Steps: How can we find the bug ourselves? Allowing to move , look, and edit the house while in build mode like it used to be.
What happens when the bug occurs? When i select a house from my library and upload it to the lot, the cursor will not let me get off of the items menus. Im unable to move anything or even fix the camera to look at other parts of the house. I can only select and item from the menu like a bed and I'm able to put it wherever i want. However after i place the item it will lock back up and im only able to choose more items. I've looked up on how to fix this issue and have yet to find a solution to do so. This happened right after i downloaded growing together which i pre ordered a few days before release. Before this bug started, when i would continue my current game i was playing before i purchased the growing together pack, it would let me select my family from the world menu after it loaded per usual but right as the loading bar would finish and it was about to load my current family, the whole game would just shut down. I've reported the issue through my ps4 many times as it has worked in the past and the ps4 comes up with a menu that prompt me to report the issue. I've sunk alot of money and time into this game and would love to keep paying it as i love this game. Thank you in advance.
What do you expect to see? I would like to just use the building mode like i used too.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I purchased the get together pack as well as the base came infant update.

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  • As part of the changes to Build Mode for the controller, the focus should no longer prevent switching between control types


    Fixed in Patch 1.76

    If you're still experiencing issues with this bug, please create a new thread so we can continue to track this. Thanks! 

9 Replies

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  • chrissyd1982's avatar
    chrissyd1982
    Seasoned Adventurer
    3 years ago
    @Bmarks93 Same here with my game on PS4. I had a hard time trying to place items in build mode. It is frustrating as hell.
  • I think the infants update messed it up. Cause not that long ago it worked just fine and the last like 2 weeks or so I’ve had the same problem on my series X

  • Yes the same thing is happening to me on PS5 for 2 days now worked fine prior. It is so annoying as you place a lot and then you have to leave build mode and lot and reload back in to the lot to be able to do anything. If you are being choosing on what house you want to build it is time consuming and frustrating. Hope this is fixed soon

  • ra7orrat's avatar
    ra7orrat
    3 years ago

    Same on XB1 directly after I placed a build from the library/gallery, if I place one then switch to worldview and back to buildmode it works again. Building from scratch works fine.

  • ILN22's avatar
    ILN22
    New Traveler
    3 years ago

    Does anyone know if this issue is being fixed??? It’s been entirely too long to be still dealing with this issue and there’s been a couple patch updates now…I’m not gonna keep putting money into this game, buying all these ridiculous cash grab kits if I can’t even use the damn game like it’s intended to be used. This build mode update was unnecessary from the beginning and now it doesn’t even work and it feels like they’re skipping over the issue completely and more so worried about these damn loose teeth issues from Growing Together!

  • I've found the only way to fix this is by pressing the touchpad on your PS4 controller. sometimes it doesnt work and i will have to reload my game. even if i go to live mode its still gone.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    As part of the changes to Build Mode for the controller, the focus should no longer prevent switching between control types


    Fixed in Patch 1.76

    If you're still experiencing issues with this bug, please create a new thread so we can continue to track this. Thanks! 

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