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Briana2526's avatar
Briana2526
Seasoned Ace
2 years ago
Solved

[ARCHIVED] [GRO] Stay Over game freezes and crashes while guest stay over

So I choose stay over while my guest comes to stay over my game freezes and crashes. 

Product: The Sims 4
Platform: PC
Which language are you playing the game in? English
How often does the bug occur? Everytime I play and have someone stay the game freezes and won't continue or crashes.
What is your current game version number? The newest updated one 
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Click a stayover. 
What happens when the bug occurs? Game freezes and crashes 
What do you expect to see? For the stayover to work.
Have you installed any customization with the game, e.g. Custom Content or Mods? No
Did this issue appear after a specific patch or change you made to your system? After a patch after growing together. 

Edit By Crinrict: Added Tag to Title.

9 Replies

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  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Hi @Briana2526,

    Could you please edit your original post to fill out the bug report template?

    If you aren't prompted to do so, please copy/paste the below into your original post and fill it out so we can properly track this.

    Thanks!

    Product: The Sims 4
    Platform:
    Which language are you playing the game in?
    How often does the bug occur?
    What is your current game version number?
    What expansions, game packs, and stuff packs do you have installed?
    Steps: How can we find the bug ourselves?
    What happens when the bug occurs?
    What do you expect to see?
    Have you installed any customization with the game, e.g. Custom Content or Mods?
    Did this issue appear after a specific patch or change you made to your system?
  • sealphonse's avatar
    sealphonse
    New Novice
    11 months ago

    Can’t move a current household to a new lot. The game completely crashes and shuts down. 

    Edit By Crinrict: Adjusted Title fit bug report at AHQ

  • crinrict's avatar
    crinrict
    Hero+
    11 months ago

    Do you have mods/cc ? What platform are you playing on ?

  • sealphonse's avatar
    sealphonse
    New Novice
    10 months ago

    Nope, no mods/cc. My game also has the latest update and I “repaired” it too. Neither has fixed the issue. 

  • crinrict's avatar
    crinrict
    Hero+
    10 months ago

    Does the game close to the desktop or you or just get stuck on the split screen (just making sure shutting down means the same to you as to me).

    There is a know issue for the game getting stuck but I've not seen any reports for the game closing because of it

    Did you test multiple households ?

  • sealphonse's avatar
    sealphonse
    New Novice
    10 months ago

    It closes to the desktop. I have not tested multiple households. Just the current one I’m playing. I also have not tested if I can travel with them. 

  • sealphonse's avatar
    sealphonse
    New Novice
    10 months ago

    I think I figured it out. I had a stay over in progress. Once I cancelled that I could move my family with no problem. 

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