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tkassam's avatar
tkassam
Rising Traveler
2 years ago

Re: [ARCHIVED] [FR] Can't Pay Bills/Rent (Tenant)

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.103.250.1020
What expansions, game packs, and stuff packs do you have installed? All but Batuu
Steps: How can we find the bug ourselves? Just play the game with For Rent as a tenet
What happens when the bug occurs? There is no option to actually pay the rent to the landlord.
What do you expect to see? I expect to see an option in the phone or pc along with the Tenet Agreement to actually pay the rent since I cannot collect rent as a landlord. I decided to switch households to the tenet to pay the rent but no options are available to do so. Where do you find it?
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. FOR RENT pack

Where is the option to pay rent as a tenet in FOR RENT pack?

[CM Edit: Formatting]

23 Replies

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  • tkassam's avatar
    tkassam
    Rising Traveler
    2 years ago

    @crinrict  I know what a bug is. I thought it was a bug. I thought the feature was missing from the game due to a bug, but it seems EA created a pack just to frustrate players since I read it's supposed to be automatic payment.  I thought I was being clever by being the tenet instead of the landlord. Guess not. LOL!  Thanks for your assistance. 

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @tkassam The thread explains how bugs here are handled.

    There was already a bug report for this issue and only one is needed. I've merged your post yesterday and you made another one so it might be good to read up on how things are handled here - for the future :D
  • mimilu04's avatar
    mimilu04
    New Veteran
    2 years ago

    I checked in my save and indeed travelling to another lot and back I had finally a notification to pay the bills and the option appeared on the mailbox.

    I also observed that there are no mailman npc.

  • For me the travelling to another lot does nothing. I took a vacation, and visited all of my sims families in different worlds, still no way to pay bills, electricity and water shut down when i return to my home lot.

  • johneat's avatar
    johneat
    2 years ago

    Same for me. Traveling did nothing. I just gave up. They need to fix it. The game is unplayable with this bug 

  • Update: evicting my household, moving in another household, evicting them and moving my sims back also didn’t fix this.

  • BumblebeeCat9's avatar
    BumblebeeCat9
    2 years ago

    Update: demolishing my house, reuploading it from the gallery and moving my family there doesn’t help. The power and water is still shut off - I need to ”pay my bills”. 

  • LonelyFew's avatar
    LonelyFew
    Rising Veteran
    2 years ago

    Having the same problem. This pack needs a serious update!

  • Another update for anyone struggling with the bug. You can get your bills delivery by traveling to another lot and back, but only before they expire. If you wait too long, the whole thing glitches and you will just have to wait for the repoman. If you travel the same day you were supposed to get bills you should be able to do it when you return to your lot. If you check the bill information  and see the weird wwwwwwwwwww-text, it has already glitched.

  • johneat's avatar
    johneat
    2 years ago
    @BumblebeeCat9 Just tried this and unfortunately it didn’t work for me. I checked to see if I did it wrong but even the bills information still show everything as normal.
  • Just a heads up! The recent update they released does not fix this bug. Still unable to pay bill or receive the option to do so. 

  • I don’t understand is this not a big affecting everyone. Is no one playing as a tenant, what is happening? 

  • johneat's avatar
    johneat
    2 years ago
    @mizamelia I feel like it is. I’ve seen a lot of people outside of this thread have this issue. Those who use mods and without mods. I don’t know why they didn’t include a fix for this in the update today. It’s unplayable with this bug
  • Has anyone found an another workaround for us to try? Or a mod that will fix this until EA does? I really wanna play the pack but it’s impossible with this big. 

  • BumblebeeCat9's avatar
    BumblebeeCat9
    2 years ago

    Update: for me this problem has not reappeared after the latest update. However since it still seems to be affecting people I hope ea looks into it.

  • ginger11326's avatar
    ginger11326
    Seasoned Novice
    2 years ago

    I thought I would expand a bit.  this has rendered my sims household completely unplayable. the bills follow my household around. It says my bills are overdue, but bills information says unpaid bills actually total a CREDIT of $63. Powers been turned off for past due bills with no option to pay them on mailbox, phone, computer, or to landlord directly when I had them visit.  I moved them to another residential rental lot, still had the same issue. Moved them again to a regular residential lot, suddenly had the option in my mailbox, phone, etc to pay my bills, showing the amount was actually a credit of $63. every time my sims try to pay them, nothing happens. the pay bills option still shows. power is still turned off at the new lot. my household is now completely unplayable, as wherever i try to move them i still have no power and no way to fix it. EA needs to fix this ASAP. 

  • mizamelia's avatar
    mizamelia
    2 years ago

    The crazy part is is that I have not seen any save files requested by the moderators or nothing. I don’t even think EA is fixing this. I don’t they even have this as a bug their fixing, I have not see anyone talk about this on Twitter at all.

  • johneat's avatar
    johneat
    2 years ago

    The same happened to me. I decided to just move my household into a residential lot and the option to pay the bills is there but everytime I go to pay it, it’s doesn’t register as paid. The option still appears and funds were subtracted from the household. It’s ridiculous. My other save file does not have this problem with a residential lot 

  • Try pressing on the letter box on your home lot and than “show bills information” from there you should see the option to “pay apartment rent” 

    this is through SNS bills app though. Hope it helps until EA decides to do some major changes to the pack!

  • johneat's avatar
    johneat
    2 years ago

    The only thing I found that worked is being able to have MC Commend center. Through that mod, I’m able to have auto bills one and this prevents the bug from happening. However, it’s not fair for a mod to help fix a game problem since everyone does not/ are unable to have mods. This needs to still be fixed. 

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