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Re: [ARCHIVED] Error code 107:77dd1fbb:8a65f698

My sims 4 had an update earlier this week, after that happened I have continued to get the error message: 107:77dd1fbb:9925c588 when I am trying to travel to different lots.

I am googling this error code and nothing is coming up. I trouble shooted all my mods and cc, and the error continued to pop up even after I removed them from the game. This all stemmed from the update - you guys issued this week. Thank you.

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  • I am not also getting errors: 107:77dd1fbb:9925c588. The sims4 game is completely updated with the patches over the last few days the game is basically unplayable. 

    Additional Information below:

    1 pt

    Product: The Sims 4
    Platform:PC
    Which language are you playing the game in? English
    How often does the bug occur? Every time (100%)
    What is your current game version number? N/A
    What expansions, game packs, and stuff packs do you have installed? Almost all of them
    Steps: How can we find the bug ourselves? When you load a new game after clicking on it in the main page
    What happens when the bug occurs? The game stops working the load screen does not stop loading and i get error code 1

    1 pt
     

    [CM Edit: Formatting]

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @nord2992 Does troubleshooting mean that you removed all your mods/cc and deleted the localthumbcache file ?

    I've also merged your post with an existing post on this.
  • crinrict's avatar
    crinrict
    Hero+
    2 years ago

    @nord2992 What do you mean by I am not also getting errors

    Meaning you have no lastExceptions ?

    What have you tested yet ? Mutliple households ? Does it occur on a new save ?

  • So It is only that specific saved file. I tried my other saves and they didn't have any of the errors. In the save with the errors I. can't switch households the errors won't let me. 

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago

    @nord2992 I tested your save and while I don't get the 107 error you are seeing, the game doesn't seem to recognize properly that your Sims are living at that lot

    Can you get tot he map without error if you choose load game ?

    If so, try to go to the household manager and move the family into a different home. See if that works. If it does, you can move them back.

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello All,

    If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?If so, please send me a private message with a link to the file.

    Instructions here: http://x.ea.com/74420

    Thanks! 

  • I tried messaging you but i don't have access. I attached my lastexception file. Could you tell me what is possibly wrong with my game? I'm getting the same error code.

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @4nlc6hpiclog Could you try evicting your family that has the issue and then putting them back in the same house ?

    I can duplicate the error initially but doing that fixes for me. I'll forward your save to EA.

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