Re: Sims 4 not yet available?
That is weird.
Can you go to your purchase history and check if the payment went through ok ? If it says processing something is still going on and you might wanna contact a game advisor for this issue
Game advisors can be found through live chat or call-back
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back
In Details here: How to contact a Game Advisor using the new EA Help page
