Forum Discussion

Anonymous's avatar
Anonymous
7 years ago
Approved

Re: Sims 4 Vampire pack activation code missing

Hello, Uh I bought the Sims Vampires yesterday on Origin with paypal and it seems that on Origin it was never bought. Then today it said I can download and when I clicked it, it said that I have to "Enter a product code for Unidentified Game to began the installation process" .... I was never given a code, I checked my email and I logged in and out or I restart my laptop. I don't know what to do or what I did wrong. 

1 Reply

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    7 years ago

    @dreadd22

    The Expansion are tied to the account you used when purchasing it. So log in with that account and you should be able to download.