Re: Sims 4 - Initialization error at startup
The suggested things to do are:
1. Repair Game:
In Origin > Games Library, right-click on Sims 4 and select Repair.
2. Start game as Administrator:
Right-click on Origin and select Run as Administrator
3. Run the Game in Compatibility mode:
Right-click on Origin, select Properties > Compatibility tab, check mark Run this program in compatibility mode for: Choose one Windows 8 or 7 from the drop down list. Or Run the Compatibility troubleshooter. Click okay when finished.
4. If the above doesn't work, try uninstalling Origin, run Ccleaner, restart the computer and install Origin again.
* This will not hurt Sims 4 folder and it's files. Origin and Sims 4 are installed in different folders. However, if you'd like, copy the Sims 4 folder to a USB key for safe keeping.
-- Uninstall Origin. - Manually uninstall the Origin client
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
-- Run Ccleaner - This cleans out temporary files, old registry files, internet cache files and other files that are left behind that are no longer needed. This does not hurt your computer or it's files.
- http://www.piriform.com/ccleaner/download -- PC
How to use CCleaner to fix PC issues
http://www.wikihow.com/Use-CCleaner/
-- Restart computer to help it refresh itself.
-- Install Origin
https://help.ea.com/en-us/help/origin/origin/install-origin/
*** If the above doesn't work, please share your computer's information with us. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the text file to your post or reply directly. (To attach a file click the browse button just above the Preview button, at the bottom of the message box.)
With this information we can see if there's any hardware or driver issues.
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Reference Link:
The sims 4 : error code 135dec40
https://answers.ea.com/t5/Technical-Issues-PC/the-sims-4-error-code-135dec40-984c6a38-00000077/td-p/3446303
