Forum Discussion
1 Reply
Sort By
- crinrict8 years agoHero+
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave)
- Custom content like clothing, hair, skins, make up ....
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
About The Sims 4 Technical Issues - PC
PC players get help with their technical issues in The Sims 4 here.52,024 PostsLatest Activity: 4 hours ago
Community Highlights
- EA_Cade9 months ago
Community Manager
Recent Discussions
- 3 hours ago
- 3 hours ago
- 4 hours ago