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EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

Re: Digital Deluxe Upgrade Not Working

Hi @Midoriku,

After reinstalling the game, have you tried to search for the extra content in-game? These extra items are installed when you install the base game, I have them installed and I still see the 'Download' button.

It's possible when you upgraded to the Deluxe edition, as you had already installed the Limited one, they weren't installed. However, as you reinstalled the game to troubleshoot this, I would expect extra content to be installed now.

-Mai

2 Replies

  • Midoriku's avatar
    Midoriku
    8 years ago

    @EA_Mai So I did just check, and the content is now in game which it wasn't before the reinstall. Which I am happy about. Will my game always show up as Limited Edition though? Not a big deal if it does, just odd.

  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    8 years ago

    Hi @Midoriku,

    Yes, you will keep seeing Limited Edition in Origin, as that was the version of the game you redeemed. I don't think it's possible to change that, it's how Origin works. However, you can always contact one of our advisers and ask if they can help.

    Did you have issues to contact them? You can find a detailed explanation on how to contact them if you need it here.

    If you have any question, don't hesitate to ask 🙂

    -Mai

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