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Re: [FIXED] Game crashing/visual issues on character values UI menu

@Chard1999 

Move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game in a new save.
If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.

4 Replies

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  • Chard1999's avatar
    Chard1999
    New Rookie
    10 months ago
    @jpkarlsen I tested in a new save (without deleting cache) and it all runs fine, but the same issue happens on all of my old save files. I have backups of them from before the update, can I use them somehow? (Sorry I don’t know much about it!!)
  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    10 months ago

    @Chard1999 

    Nothing wrong in trying the backups. Remember to delete localthumbnail.package It will be recreated.

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