Re: Origin won't open Sims 4 - says I'm "in game"
SOLUTION. Instead of deleting this post, I'll post what I did in order to get it to work. It might also only be temporary because I would like to re-install my antivirus software.
First, I had to disable my antivirus software (I know, sounds sketchy already!) - then I enabled Windows Defender Virus Protection and added The Sims 4 as an exception to some controlled folder setting. Instructions below:
- Uninstall or disable your antivirus software
- Restart your computer
- Hit the Windows key on your keyboard.
- Type "Windows Security"
- Click on the app that appears
- Click Virus & threat protection
- Click "Manage Settings" under Virus & threat protection settings
- Make sure Real-time protection is ON
- Scroll down to "Controlled folder access"
- Click manage controlled folder access
- Click Allow an app through Controlled folder access
- Click "Yes" when the dialogue box appears to ask for your permissions (administrator permission)
- Click +Add an allowed app
- Click browse all apps
- Browse to where your TS4.exe file is. It's often under "C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin" OR "C:\Program Files (x86)\The Sims 4\Game\Bin"
- Click the TS4 "Application" and click "Open"
- Try to start The Sims 4!
Mine worked without a restart, but it would be best to restart your computer after doing these steps. I hope this helps someone!!! Good gravy, what a day.