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Re: Sims 4 freezes leaving build mode/red border/can't click

I'm having the same issue. I took out all mods and cc, did a game repair, and it didn't make a difference. Once I exit build mode, I can't click on anything and have to use task manager to shut down the game. Edit: Forgot to mention that I also cleared the cache.

2 Replies

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

  • I am having the exact same issue, updated the game, played it without any mods with a new sims in preperation for eco living. once i go into buy mode i can do everything but when i exit, the live mod icon dissapears, the hud dissapears. i can click on things but nothing pops up. my sim got an invitation through the phone, i accepted this in the hopes of forcing a loading screen but nothing happened. what happened to break the game this badly o.o

    also noticed several weird glitches in san myshuno and the repurtain menu. added a screenshot of san myshuno 
    https://media.discordapp.net/attachments/612615988244119562/718034208219594793/unknown.png?width=1248&height=702

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