kreatora
6 years agoHero (Retired)
Re: Sims 4 fps capped at 20-22fps
@Kayvia96
1. Check your Windows 10 updates
https://support.microsoft.com/help/4027667/windows-10-update
and get at least KB4505903 which fixes the frame rate problems in some games
2. Disconnect the internet completely (remove the plug, turn off the modem) when in-game and try without it.
https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Incredibly-Low-FPS-when-connected-to-Internet/m-p/7605094#
3. Clean your computer from dusk - an overheated computer can cause this
4. If you have it turn off Rivatuner Statistics Server and MSI Afterburner.
If it will not work could you post your Computer's DxDiag? Maybe you need new drivers for your hardware.
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the text file to your post in the “Reply” window with the “Choose File” button.
I don't work for EA
1. Check your Windows 10 updates
https://support.microsoft.com/help/4027667/windows-10-update
and get at least KB4505903 which fixes the frame rate problems in some games
2. Disconnect the internet completely (remove the plug, turn off the modem) when in-game and try without it.
https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Incredibly-Low-FPS-when-connected-to-Internet/m-p/7605094#
3. Clean your computer from dusk - an overheated computer can cause this
4. If you have it turn off Rivatuner Statistics Server and MSI Afterburner.
If it will not work could you post your Computer's DxDiag? Maybe you need new drivers for your hardware.
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the text file to your post in the “Reply” window with the “Choose File” button.
I don't work for EA