Forum Discussion

Re: Sims 4 laggy :((

@puzzlezaddict I already had the driver installed I tried to update it tho, didn’t seem to make a difference. I tried making it run in high-performance mode, that’s unfortunately didn’t seem to help either.
I tried clearing them game as you said, but I still can’t seem to get above 30 fps, and still having drops.

I mostly build so that’s where I know that it does it, and I live mode it still has drops and can’t really run a 100% smooth. It’s actually really odd, sometimes it runs fine, sometimes it runs fine for some time and then go into “lag mode”, and sometimes I just has a bad day and run poorly when I start up the game.
When I play i try not to run anything in the background and I often turn off the wifi.

18 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @lindhard1234  Do you always play with the laptop plugged in?  Performance will be worse, often much worse, on battery, regardless of the other steps you take.

    There's also a known issue with low fps when entering build mode, and that's not usually fixable.  But a workaround is to open and close the menu (the three dots in the upper right corner of the screen); let me know whether this helps.

    Otherwise, please try playing in a clean user folder, just for comparison's sake.  Move the entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  Don't add anything to it yet; just see whether a new save runs better.  The point is not to abandon your current saves, only to try to figure out whether the issue is more about your system or the content you use in-game.

  • lindhard1234's avatar
    lindhard1234
    4 years ago
    @puzzlezaddict I mostly play with my laptop plugged in, and I still feel likes it’s not running as smooth as it should.

    Clearing the user folder and playing on a “fresh” game didn’t help either unfortunately.
  • lindhard1234's avatar
    lindhard1234
    4 years ago
    @TheSuperWolf100 A tiny bit, mostly mm defaults, I’ve tried removing it and clearing cache but that doesn’t seem to do a big difference either
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @lindhard1234  Okay, just to reiterate, a new save in a completely clean Sims 4 folder—no mods or custom content added, no saves or other files from your old folder—still runs poorly even with the laptop plugged in?  Does it help to play while your laptop is offline, as in, no internet connection at all?  You can sign into Origin and put it in offline mode, then disable wifi before pressing Play.

    If that doesn't help, I'd like to see the results of some hardware monitoring; let me know if you're interested.  You'd only need to run a (free) app while you played, then upload the results.

  • lindhard1234's avatar
    lindhard1234
    4 years ago
    @puzzlezaddict Okay so I did a few tests: my laptop is plugged in during these test.
    When i first started my game this morning (playing on my current folder including mods etc.) it seem to ran fine (most settings set to low), i then tried to change setting to ultra, restarted my game and then I ran poorly and had quite often lag spikes. Then I (once again), tried clear the folder and start a fresh *naked* game, it started on ultra still seem to run oddly I had lag spikes etc. then I tried (still in the clean folder) changing my settings to what I normally play with (most of them set to low), the game still seem to preform poorly mostly it can’t get above 20 fps. I tried disable online features which raised the fps briefly for a sec and then it seem to drop again.
  • lindhard1234's avatar
    lindhard1234
    4 years ago
    @puzzlezaddict Sorry for the spelling errors, I accidentally pressed submit before reading to through.

    I just tried disable my WiFi completely, which doesn’t seem to make a difference either.
    It’s tbh rather frustrating, I feel like my sims 3 is preforming better at this point, and that’s weird.
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @lindhard1234  I'd like to see how your hardware is handling Sims 4.  Please download hwinfo from here:

    https://www.hwinfo.com/download/

    You don't need to install anything if you don't want to; just choose the Portable version, unzip it, and launch it from Downloads or wherever you want.  (If you would like to install, be sure to click the button for hwinfo, not lansweeper.)  Restart your computer, and don't open any other apps.  Launch hwinfo, choose "sensors only," and click the icon that's a sheet of paper with a + sign to start logging.  Save the file to your desktop for easy access later.

    Wait five minutes, open Origin, put it in offline mode, and take your computer offline.  Launch Sims 4 and play for at least 20 minutes, in fullscreen mode and on ultra settings.  Click the same button to end logging.  Then upload the log to a third-party free filehosting site and link it here.  Please leave it in .csv format, or if you use OneDrive to share, please compress it in .zip format instead.

    When testing, please again play a new save in a clean user folder.  Make sure you spend most of your time in live mode, not in CAS or Build/Buy, although you can test all three if you want.

  • lindhard1234's avatar
    lindhard1234
    4 years ago

    https://www.dropbox.com/s/9s8olguews4duhl/sims%204.CSV?dl=0

    First of all, i'm sorry for the late replay.

    i hope i did it right.

    when i first opened the game, it actuelly ran okay but then after just a short period of time it went downhill, and at last it didn't seem to be able to get above 20 fps. I barely spend any time in cas (chose a random soom from the bin), and i spend really short time in build/buy to place a pool (yes, i tried to drown someone) but whenever i entered build/buy the fps dropped to 2-4 fps (i didn't get to see if it got up when staying i build, cause i only spend a few seconds in build), but most of my time was spend in live mode.

  • Naodyr's avatar
    Naodyr
    4 years ago

    I have a similar problem since some time now. The game shows severe lag spikes at times, most prominently while using the build mode. Whenever I enter the build mode there are spikes of very awful lags. I discovered two things that help against those lag spikes:

    a) save the game while in build mode. The lags are gone for me after that.

    b) hit the Esc-Key on the keyboard (once to open the sub-menu and a second time to close it again). This - absurdly enough - gets rid of the lag spikes in build mode for me.

    If you haven't already I'd recommend to try those solutions. I can't remember though if they work in live mode as well - the spikes aren't as bad in live mode for me.

    Between the first time I realized the lag spikes and the day I tried the Esc-key solution I factory-reset the game twice, made a full clean reinstall once (during which I removed every sims-related folder and file on my computer that I could find), updated my windows and my graphics card and run the game with a new save and without any mods, all because of another bug I had (the now fixed broken social profile bug) . None of that fixed the lag spikes though. I still have them. I run the game on an AMD Card (for many years now), on a desktop computer.

    Of course those solutions are just workarounds. They don't solve the reason why the spikes are happening in the first place.

  • @Naodyr Unfortunately I don’t feel like these tips works for me ☹️( and my lag is also quite bad in live mode and not just build. But thank you

  • lindhard1234's avatar
    lindhard1234
    4 years ago
    @puzzlezaddict
    https://www.dropbox.com/s/9s8olguews4duhl/sims%204.CSV?dl=0

    First of all, i'm sorry for the late replay.
    i hope i did it right.
    when i first opened the game, it actuelly ran okay but then after just a short period of time it went downhill, and at last it didn't seem to be able to get above 20 fps. I barely spend any time in cas (chose a random soom from the bin), and i spend really short time in build/buy to place a pool (yes, i tried to drown someone) but whenever i entered build/buy the fps dropped to 2-4 fps (i didn't get to see if it got up when staying i build, cause i only spend a few seconds in build), but most of my time was spend in live mode.
  • lindhard1234's avatar
    lindhard1234
    4 years ago
    I might finally have found the solution: my computer was overheating. I cleaned my fans (which was incredibly dirty), and my game performance seem to have improved. Thank you to all the people trying to help me