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Re: Sims 4 keeps getting stuck on the loading screen

@Death_Angel2221  Please update your computer's graphics driver.  You can get the newest one here:

https://www.nvidia.com/en-us/drivers/

Run the installer as an admin: right-click the download and select "Run as administrator."  Choose the Custom (not Express) install method, and check the box to perform a clean install.  Restart your computer afterwards and before trying to play.

Please let me know what works and what doesn't, still with no mods or custom content.  It's possible that you're seeing multiple issues, for example trying to load a lot using the Off the Grid challenge can cause infinite loading, but that would have no bearing on CAS.

@sovereignsimmer  As noted above, Off the Grid is currently broken.  For anything else, please post in Game Issues since your problem sounds limited to certain households or lots.  When the game works fine some of the time—with certain households or certain saves but not others—it's almost always an in-game issue or bug.

3 Replies

  • So I have done what you asked me too, the EA app decided to not work but I fixed it, problem at least without mods is solved.

    I have tested it now with mods and it works again, I had a visual bug caused by Twisted Mexis All Scenarios Mod and gotten rid of the Tool mod too

  • amandas50's avatar
    amandas50
    Seasoned Newcomer
    6 months ago

    How did you fix it?? I'm having the same problem after the last update (it's december 12 today) and I keep getting stuck on the first loading screen, after selecting the character. 

  • amandas50's avatar
    amandas50
    Seasoned Newcomer
    24 days ago

    Hello! I'm sorry for taking so long to reply and thank you for your response. 

    I'm still having the same problem, 5 months later. I did exactly as you said, tested without any mods of CC, but it didn't work. 

    As you suggested I ran a dxdiag and I'll attach to this reply. Hope you can help me :)

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