Re: error [ed35e0ea:29f00e76:00000000:18a1dd51]

@bugsparks  Please create a new admin Windows account and try playing in that.  Make it a local account, as in, don't link it to your Microsoft account, and don't sync with any other services you normally use.  You'll be able to sign into the EA App and (try to) launch Sims 4 without reinstalling anything.

If that doesn't help, please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/