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bugsparks's avatar
3 years ago
Solved

error [ed35e0ea:29f00e76:00000000:18a1dd51]

My Sims 4 don't want to run. Whenever I open it (just by clicking the shortcut or from the ea app or even through the administrator) it shows the error: [ed35e0ea:29f00e76:00000000:18a1dd51]. I look...
  • puzzlezaddict's avatar
    3 years ago

    @bugsparks  Please create a new admin Windows account and try playing in that.  Make it a local account, as in, don't link it to your Microsoft account, and don't sync with any other services you normally use.  You'll be able to sign into the EA App and (try to) launch Sims 4 without reinstalling anything.

    If that doesn't help, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/