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puzzlezaddict's avatar
puzzlezaddict
Hero+
4 years ago

Re: Config.log file broken

@Izaka  Your model of graphics card is in the database, but your specific card's device ID is not.  This is the relevant string, from your dxdiag:

Device Key: Enum\PCI\VEN_10DE&DEV_2489&SUBSYS_883E1043&REV_A1

Specifically, VEN_10DE means Nvidia, and DEV_2489 is your card's device ID.  So you'll need to edit graphicscards.sgr to add it.

The easiest way is to make a copy of the file and dump it in ConfigOverride: a game repair or patch will overwrite any changes you make to the original copy.  Open the file and search for "3060 ti," and you'll see this:

card 0x2486 "NVIDIA GeForce RTX 3060 Ti" $cardLevelUber $resolutionHigh

Change the 2486 to a 2489 and your card should be recognized.  You'll still need to launch the game once to update the config file.

4 Replies

  • Izaka's avatar
    Izaka
    4 years ago

    The issue that I'm dealing with is that when I edit my config.log to have a name in the database and I save it, there is no change. If you look at the first post I made on this thread, you will see that there is just a space and no name next to where it says name (database). The ID number is also set to 0. 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @Izaka  This is not about editing the config file.  It's just output, and the game refreshes it each time you launch it.  You need to add your card to graphicscards.sgr , a file found within the game's program files.  The default location is here:

    Program Files (x86)\Origin Games\The Sims 4\Game\Bin

    You can put a copy of graphicscards.sgr in Documents\Electronic Arts\The Sims 4\ConfigOverride, and the game will read that copy instead.

  • Izaka's avatar
    Izaka
    4 years ago

    Okay, I'll try that and let you know if that works

  • Izaka's avatar
    Izaka
    4 years ago

    It worked, thank you thank you thank you!!!!!!

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