I have been trying to change my display settings from Fullscreen to windowed as I have dual screens. When I select an option the game freezes and I can't confirm the choice, following the 30 second countdown it then leads the game to crash.
Ell_Georgiana Try editing Options.ini instead, in Documents > Electronic Arts > The Sims 4. Search for fullscreen and set it to 0 (zero). If that prevents the game from loading, you can revert the change, or delete the file to allow the game to create a new one.
If that doesn't help, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
