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Re: Unable to start the Sims 4

@ThatchyTax7  This error is currently mostly related to an antivirus blocking Sims 4.  So please set an exception for TS4_DX9_x64.exe, the executable the game uses if you're playing in the default DirectX 9 mode.  This applies whether you're using a third-party antivirus or just Windows Defender's Controlled Folder Access.

@rebeccaelise  This error isn't typically associated with mods, but if you want to be sure, temporarily remove all your mods and test.

1 Reply

  • ThatchyTax7's avatar
    ThatchyTax7
    2 years ago
    @puzzlezaddict I made that exception for the whole sims 4 folder and then it worked when I did it just for the TS4_DX9_x64.exe it still wasn’t working.

    @rebeccaelise I removed all the mods week ago because I haven’t updated them all and it wasn’t working anyway

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