Move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game in a new save.
If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.
I already removed all of my CC and mods prior to posting the help message and still had the issues with past saves. New saves work just fine.
I do have additional info now that I tried a new save and it is that old saves don't show the romance preferences in the sims panel the way they do in new saves.
Hi, I just tried this and now the game is stuck on the loading screen and will not come up to show the homepage. What now?
@Daereads2 Please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
If that doesn't help, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
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