Re: There's a problem with your game's setup. Please reinstall your game. 1.109

I get this error message every time I try to launch sims 4, it started right after I updated both sims and ea. I’ve tried to do one of those repairs on the sims game but it did nothing. I don’t know if I need to reinstall sims or ea (I don’t know how to do neither btw) and will I lose my game files if I do? Like I’ve been at this for ever and I’ve seen people with this problem but they where on steam or origin which I’m not so that didn’t help and now I feel like blowing my brains out 🙂 So for the sake of my sanity I would very much appreciate it if someone could explain this mess to me before my brain is completely fried. 
(ps yes I use windows 7 on this pc so I can run other old games so I won’t be able to update it if that would have been sort of required..)