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EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
1 year ago

Re: my ea account hacked

Hey @cicolution,

If your EA account's been hacked, you'll need to recah ou to our live support team. There's a link in our hacked accounts article that'll let you reach out to one of our advisors. They can take a look into this for you.

9 Replies

  • cicolution's avatar
    cicolution
    1 year ago

    I already tried this but I didn't get any results so I applied here. also ı opened a case and it didnt work for me ı didnt get a answer

  • cicolution's avatar
    cicolution
    1 year ago

    they changed the e mail that i play every ea game on my steam libary so now i cannot play any of ea games on my steam libary

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 year ago
    @cicolution,

    Can you try reaching out via an incognito window, without logging in? See if that works?
  • cicolution's avatar
    cicolution
    1 year ago

    its the second time ı opened a case abt my porblem and for the second tıme nothing happens and it says both of my cases resolved xd ???

  • @EA_Illium yes ı checked my e mail, there is nothing, and the problem is i linked the steam acc to ea and ıts hacked and changed by the hacker and ı cant play any ea games on my steam libary
  • berattastan04's avatar
    berattastan04
    Newcomer
    4 months ago

    Hello, I have the same problem. Were you able to get your account back?

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