Im having the exact same problem, but im not completely sure on my email/ origin id is either. im redownloading all my games because i just refreshed my computer and its not sending the email to my email address i think i used. this is a different account i just made to do this and i used the email i thought i used on my other one so maybe it is a different email. im really worried because i payed nearly £50 for the sims 4 and now i cant get it back. is there anyway i can get it back?
