Re: Black screen when trying to playe BF Hardline?

If the updated driver doesn't fix the issue try reinstalling DirectX and VC using the installers found in:

C:\Program Files (x86)\Origin Games\BFH\__Installer

I have done this process. Reinstalled DirectX and Visual C ++ directly from the files found in: C:\Program Files (x86)\Origin Games\BFH\__Installer

Remember to reboot 🙂

Also, have you repaired the game in Origin?

it gives me an error when i try it normally, how do i re install it

Uh it's getting confusing with all the people asking for help in the same thread.

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@fixingearth86 wrote:

it gives me an error when i try it normally, how do i re install it

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"Just try that instead of it and that might reinstall that with the message" 😛

Yes as the above is showing you, it's hard to understand a person when you are not precise :D You might want to avoid using words vague constructs like "an error" and "it" if I'm to understand you 😉

Restarted in a day what would I do in one year. hahaha

Performed the repair by Origin
I did update the Visual C ++ and DirectX straight from the root file.
Have deleted all the .dll files and downloaded again
Have reinstalled the game by 3x
Have updated the video drivers and drivers CPUs
Have updated the .NETFramework files
Already compared the tamando of my files with a friend. Apparently all files are correct.


What I have left now is to re-download the 30gb or format my SSD. Poe be a problem system or some .CAS file BFH.
The problem of format is that I will have to redo all my backup that is not little.

Description
Faulting Application Path: C:\Program Files (x86)\Origin\BFH\bfh.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: bfh.exe
Application Version: 1.0.0.1
Application Timestamp: 54f7b216
Fault Module Name: bfh.exe
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 54f7b216
Exception Code: c0000005
Exception Offset: 00000000039452f8
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1046
Additional Information 1: 9095
Additional Information 2: 9095c92f4f546a287ed9151c0ca631aa
Additional Information 3: b6b6
Additional Information 4: b6b68d4be31b63d00ba574948d4b2e78

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@SKEE-ILO wrote:

Restarted in a day what would I do in one year. hahaha

Performed the repair by Origin
I did update the Visual C ++ and DirectX straight from the root file.
Have deleted all the .dll files and downloaded again
Have reinstalled the game by 3x
Have updated the video drivers and drivers CPUs
Have updated the .NETFramework files
Already compared the tamando of my files with a friend. Apparently all files are correct.


What I have left now is to re-download the 30gb or format my SSD. Poe be a problem system or some .CAS file BFH.
The problem of format is that I will have to redo all my backup that is not little.

Description
Faulting Application Path: C:\Program Files (x86)\Origin\BFH\bfh.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: bfh.exe
Application Version: 1.0.0.1
Application Timestamp: 54f7b216
Fault Module Name: bfh.exe
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 54f7b216
Exception Code: c0000005
Exception Offset: 00000000039452f8
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1046
Additional Information 1: 9095
Additional Information 2: 9095c92f4f546a287ed9151c0ca631aa
Additional Information 3: b6b6
Additional Information 4: b6b68d4be31b63d00ba574948d4b2e78

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The next step would be to make sure no external program is causing it. Try playing after a clean boot:

How to Clean Boot your PC or Mac

I made the step of "clean boot" and the problem continues.

The following is a video of what actually happens when I enter the game:



http://www.youtube.com/watch?v=4119N96f9x4

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@SKEE-ILO wrote:

I made the step of "clean boot" and the problem continues.

The following is a video of what actually happens when I enter the game:



http://www.youtube.com/watch?v=4119N96f9x4

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Seems very odd. Have you tried removing all the settings folder for BFH and the BFH beta's in your Documents folder?

Yes. I removed all folders related to BFH BETA and deleted the folder normal Hardline. I did the repair directly in origin after deleting folders and tried to get into the game. Same problem!

I have same problem !!

https://www.youtube.com/watch?v=4119N96f9x4

Same issue. I've been following the Battlelog thread too. At this point, I think I'll just give up for a few days, and hope that it gets fixed while I'm offline. 

All I really want to know is how EA is going to compensate players who pre-ordered the game for full price and can't play. I'm not going to get a refund or threaten to never buy EA again, I just want to play.

Hi, guys. For those who are facing the problems of black screen / on the HUD.
Follow the steps and report exactly as described in the link below:


http://battlelog.battlefield.com/bfh/pt/forum/threadview/2979150494141346522/

See you!