Forum Discussion

Re: All Origin games Downloading at 20kb,

Hey

If this is happening today or at least few days for you because of EA E3 conference maybe servers are so busy🙂

Regards, Libever

3 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago

    This has been happening since a week ago.

    This has nothing to do with E3, this is an issue that has been happening with a lot of people Loooooooong before E3.

  • Carbonic's avatar
    Carbonic
    Hero+
    13 years ago

    These steps should help you:

    https://help.ea.com/article/connection-issues-with-origin

    The inability to connect to Origin is usually a blockage of data somewhere along the route of your Internet connection. When troubleshooting online connections, you should keep in mind that you are not only dealing with your home network, but also your Internet Service Provider's series of networks. Also be aware that there can be a number of routers that your connection will pass through in order to reach the EA server.

    Information transferred on the Internet is handled by shuttling bits of information, known as packets. For example, when you visited this web page, all the parts of the page were passed to your modem in packets. Downloading information from the Internet is simply a matter of passing packets back and forth between your computer and a server.

    If these packets fail to reach their destination, you will receive errors concerning your connection. Here is a short list of some of the things that can stop you from connecting:

    • Firewalls
      Software firewalls on systems and hardware firewalls on routers will prevent your computer from connecting to our server. Check with your Firewall's manufacturer to learn how to adjust your Firewall settings and allow Origin to connect.
    • Server outages
      Occasionally servers will experience an outage. Typically an outage can last from 24 to 48 hours. Check the official website for the game you are trying to access, or the official game forums, for any information on server outages.
    • Internet security software
      Internet security software will block or filter information that may be vital for the software to run. Check your Internet security software and adjust its settings to allow Origin to access to Internet.
    • Scheduled server maintenance
      During a scheduled maintenance you will not be able to connect to our servers. Check your game's official site for information on server outages.

    If you continue on experiencing connection issues, it is possible that some of the following ports to connect to our servers are closed or blocked from your connection. The blockage can either come from your connection, or your ISP.

    In order for Origin to connect to our servers and function properly, you will need o verify that the following ports are open:

    TCP ports:

    • 80
    • 443
    • 9960-9969
    • 1024-1124
    • 18000
    • 18120
    • 18060
    • 27900
    • 28910
    • 29900

    UDP ports:

    • 1024-1124
    • 18000
    • 29900

    Please accept solutions if they are correct and press the XP button if somebody helped you. This way you help others in the same situation.

    Cheers
    -Carbonic

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