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Anonymous's avatar
Anonymous
12 years ago

Re: Battlefield 3 directx function getdeviceremovedreason error

As you changed your hardware it could be related to your graphic driver build. Did you tried older or even the Nvidia beta drivers? Check that you have the latest version of the Nvidia physx driver.

Even if your system should be totally fine running BF3, go to your custom settings of your video-card software and disable all extra options for enhanced graphics and set the preferences for AA and anisotropic to “use application settings”.
Launch the game, if the issue is solved, you can try to set the graphic options higher step by step. Some graphic setups or boosts from your driver can cause trouble with the gamecilent.

Sometimes, this issue can be related to the cloud storage.
Open your Origin client, click on “Show Game Details”. Then you go to the cloud button on BF3 and uncheck the “enable cloud storage for all games” box. Launch the game.
If that helped, you can try to enable the cloud storage after a restart; it might work after with the cloud storage function. Make sure to use the local data when the information box popping up.

Cheers
Basti

4 Replies

  • 4kpcgaming's avatar
    4kpcgaming
    12 years ago

    Thank you so much for a answer, I have already tried to disable cloud storage but it did not help. But i will try the other solutions later tonight.

  • 4kpcgaming's avatar
    4kpcgaming
    12 years ago

    I tried doing what you said but i dont know what you mean by  " video-card software " I have geforce experience software if thats what you mean. I have BF3 optimised But i dont know how to change it manually.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Having the same error. Thought a little more detail would (?) be helpful:

    Error message:

    DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG ("The application's device failed due to badly formed commands sent by the application. This is an design-time issue that should be investigated and fixed."). GPU: "NVIDIA GeForce GTX650 Ti", Driver: 33165

    Similarly, had the drivers, US English language default region setting, PhysX offboarded to CPU, etc. all tried, running 'low' on all graphic options. I don't have the hottest video card, but the rest of the system is powerful. DXDiag follows:


    Time of this report: 11/2/2013, 17:55:07
    Machine name: SAURON
    Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
    Language: English (Regional Setting: English)
    System Manufacturer: To be filled by O.E.M.
    System Model: To be filled by O.E.M.
    BIOS: BIOS Date: 04/10/13 10:04:36 Ver: 04.06.05
    Processor: AMD FX(tm)-8120 Eight-Core Processor (8 CPUs), ~3.1GHz
    Memory: 32768MB RAM
    Available OS Memory: 32668MB RAM
    Page File: 3908MB used, 61427MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 64bit Unicode

    -------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GTX 650 Ti
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 650 Ti
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_11C6&SUBSYS_84471043&REV_A1
    Display Memory: 4038 MB
    Dedicated Memory: 1990 MB
    Shared Memory: 2048 MB
    Current Mode: 1920 x 1200 (32 bit) (59Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: DELL 2407WFP
    Monitor Id: DELA017
    Native Mode: 1920 x 1200(p) (59.950Hz)
    Output Type: DVI
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.3165 (English)
    Driver Version: 9.18.13.3165
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 10/23/2013 05:30:23, 18199872 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-5286-11CF-AE7F-4AA41CC2C435}
    Vendor ID: 0x10DE
    Device ID: 0x11C6
    SubSys ID: 0x84471043
    Revision ID: 0x00A1
    Driver Strong Name: oem14.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section089:9.18.13.3165😛ci\ven_10de&dev_11c6
    Rank Of Driver: 00E02001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

  • Anonymous's avatar
    Anonymous
    12 years ago

    I unchecked this box and still got same directx error in 30seconds.

    Is there any help at all??

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