Forum Discussion

Boogster52's avatar
Boogster52
Seasoned Novice
2 months ago
Solved

Issue loading BF1 from Steam

Since the most recent update the game has thrown this error when I try to launch.  As far as I'm aware it is not related to EA anti-cheat, though I might be mistaken.  The splash screen appears, then says,

'This software cannot be used at the same time as the game.  Please make sure it's not running, or restart your PC.: Interception'

I've tried reinstalling the game, reinstalling the EA app, reinstalling EA anti-cheat, changing the anti-cheat file compatibility to disable fullscreen optimization; nothing seems to work.  This has only been an issue since the update a few days ago.  Is it another app that's trying to run at the same time, if so which one?

7 Replies

  • Hello Boogster52​,

    You have some software installed that is interfering with the game files. Because of this, the anti-cheat system is preventing your game from launching. To fix the issue, you should identify the program and uninstall it.

  • Plevell's avatar
    Plevell
    Seasoned Newcomer
    2 months ago

    I did identify the interfering program... it's the EA's useless anti-cheat and fixing it on their side would fix the issue for everyone.

  • Boogster52's avatar
    Boogster52
    Seasoned Novice
    2 months ago

    It must be the anti-cheat, cause I didn't install anything since the update, and apparently the only thing that has changed is the anti-cheat itself; it doesn't help that the error prompt doesn't specify what program is causing the issue, so I have no idea how to decide which one it is.  I'll try to install the game on another device and see what happens; it might be an issue with this specific PC.

  • Boogster52's avatar
    Boogster52
    Seasoned Novice
    2 months ago

    Just installed on another device and it's running fine; I also just saw a post from 16 days ago by someone who had the same error prompt on BF 2042, going to try their method and see if it works.

  • woss669's avatar
    woss669
    Seasoned Newcomer
    2 months ago

    如何解决的,我也遇到了同样的问题

     

About Battlefield Franchise Discussion

Discuss the Battlefield games in this community forum.133,559 PostsLatest Activity: 5 years ago