Forum Discussion

Hero+

Re: Unable to connect (ps4)

@MrNice222 wrote:

Hello!!!
1.This error may prevent you from playing online on a PS4. If you encounter it, try the following steps:

-Repair the install.
-Restart your browser.
-Keep trying to join a server.
-We are working to fully resolve this issue.
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If is answer working pls give me XP.....
If is answer good for you accept * sulution.....
Have a NICE day.....
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@INicexixI He's on PS4 not PC so there's no browser or repair functionality.

@Cometothefall938 What have you tried so far that hasn't worked? Have you done a hard reset of your PS4 by holding the power button until it shuts and then restart it? Have you turned off your router, unplugged it for a few minutes and then restarted it? Those two usually fix PS4 problems for me.

3 Replies

Anonymous
9 years ago
Hello there.

I've tried all I can think off hard reset and yes, I reset all my Internet. If my ps4 is connected I can get to the main menu then it refuses to connect with Ea. If it's connected to the Internet it just won't simply load the main menu. I'm not sure why this is even occurring as it worked perfectly fine before.

Thank you.
TapouTony420
9 years ago
@Cometothefall938

Try rebuilding your PS4 Database as described here.
Anonymous
9 years ago
I've tried that. I've even went and downloaded the game again. Still, nothing. Safe to say I'm done. There's literally no reason as to why it should do this.