Forum Discussion

Anonymous

Re: battlefield 1 cant click anything at menu (gamebreaking)

No one at Answer HQ has any refund responsibilities whatsoever, sorry! We do not "fix" any games here, other than our own. What we do is offer peer to peer advice. We are a game player community here.

That being said, the only times I'm aware of the menus and the pointers in them being "dead" is related to some very low end hardware situations (typically very outdated Intel IGP chips).

This guide applies to any game, NOT limited to just the DA: I game at all:
http://answers.ea.com/t5/Dragon-Age-Inquisition/How-to-post-the-relevant-info-when-you-create-a-question/m-p/4356255#U4356255

Battlefield 1

MINIMUM SPECS

    OS: 64-bit Windows 7, Windows 8.1 and Windows 10
    Processor (AMD): AMD FX-6350
    Processor (Intel): Core i5 6600K
    Memory: 8GB RAM
    Graphics card (AMD): AMD Radeon™ HD 7850 2GB
    Graphics card (NVIDIA): nVidia GeForce® GTX 660 2GB
    DirectX: 11.0 Compatible video card or equivalent
    Online Connection Requirements: 512 KBPS or faster Internet connection
    Hard-drive space: 50GB

RECOMMENDED SPECS

    OS: 64-bit Windows 10 or later
    Processor (AMD): AMD FX 8350 Wraith
    Processor (Intel): Intel Core i7 4790 or equivalent
    Memory: 16GB RAM
    Graphics card (AMD): AMD Radeon™ RX 480 4GB
    Graphics card (NVIDIA): NVIDIA GeForce® GTX 1060 3GB
    DirectX: 11.1 Compatible video card or equivalent
    Online Connection Requirements: 512 KBPS or faster Internet connection
    Available Disk Space: 50GB

4 Replies

Anonymous
9 years ago
thanks for the information, however, i do not think its related to my specs, because if it were, how come i used to be able to play it with no problems, but now i have problems after some update?
Anonymous
9 years ago
@MICRYLEE
If your system didn't ever qualify for technical support, and a miracle allowed you to play the game in spite of being unsupported, *we* certainly aren't the ones to complain to when the magical effects of the miracle expire, sorry!
EA_Archi
EA Staff (Retired)
9 years ago
Hello @MICRYLEE

I am really sorry for those troubles with the game. Can you try to load your system with Clean Boot and run the game afterwards? Keep us posted on your progress.

Cheers,

Archi
ragnarok013
Hero+
9 years ago
@ACuddlyRyley wrote:

thanks for the information, however, i do not think its related to my specs, because if it were, how come i used to be able to play it with no problems, but now i have problems after some update?

That being said you have yet to disclose your system specs, so what are they to include your OS?

Battlefield 1 systems specs:

MINIMUM SPECS

OS: 64-bit Windows 7, Windows 8.1 and Windows 10

Processor (AMD): AMD FX-6350

Processor (Intel): Core i5 6600K

Memory: 8GB RAM

Graphics card (AMD): AMD Radeon™ HD 7850 2GB

Graphics card (NVIDIA): nVidia GeForce® GTX 660 2GB

DirectX: 11.0 Compatible video card or equivalent

Online Connection Requirements: 512 KBPS or faster Internet connection

Hard-drive space: 50GB

RECOMMENDED SPECS

OS: 64-bit Windows 10 or later

Processor (AMD): AMD FX 8350 Wraith

Processor (Intel): Intel Core i7 4790 or equivalent

Memory: 16GB RAM

Graphics card (AMD): AMD Radeon™ RX 480 4GB

Graphics card (NVIDIA): NVIDIA GeForce® GTX 1060 3GB

DirectX: 11.1 Compatible video card or equivalent

Online Connection Requirements: 512 KBPS or faster Internet connection

Available Disk Space: 50GB