Re: Can't get past intro on brand new Xbox One and BF5

Hey @BoxMaster10,

Here are some steps you can try:

1. Delete Save Data - This will erase your Single Player Saves, but will not affect Mutliplayer

2. Clear MAC Address - Go to Settings, Network, Advanced Settings, Alternate MAC Address, Clear. Do a hard reset on your Console after this.

3. Uninstall/Reinstall Battlefield V - Do this last if nothing else works.

Let us know if this helps.

Thanks 🙂