EA Staff (Retired)If you're using IPv6, I recommend getting in touch with your ISP and asking them about the possibility of changing it to IPv4. Unfortunately, IPv6 can still cause some connectivity issues on certain settings in many of our games.
Let me know if changing the version of your Internet Protocol helped 🤞
/Ataashi
İ have the same problem. I didn't understand what should i do ☹️
EA Staff (Retired)Hey @33Uygar33
Like I mentioned above, you need to make sure that your connection is using IPv4 (IPv = Internet Protocol version). In many cases, users are not able to change the IPv themselves and they have to contact their Internet Service provider. Which I really recommend in your situation. Just inform them that you would like to know, which version of Internet Protocol you have and you would like to change it to IPv4 - they should know what you're talking about right away 🙂
/Ataashi
