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Anonymous's avatar
Anonymous
8 years ago
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Cannot Connect to EA Servers - Battlefield 1

I havent played BF1 in forever because of this bug! So I have 2 PS4's; one in my game room which my siblings use and one in my room for my own personal use. When I load up BF1 on the PS4 thats in the...
battlefield 1
  • EA_Ataashi's avatar
    EA_Ataashi
    8 years ago

    Hey @LordAndSaviorGOD

    If you're using IPv6, I recommend getting in touch with your ISP and asking them about the possibility of changing it to IPv4. Unfortunately, IPv6 can still cause some connectivity issues on certain settings in many of our games. 

    Let me know if changing the version of your Internet Protocol helped 🤞

    /Ataashi

EA_Ataashi's avatar
EA_Ataashi
Icon for EA Staff (Retired) rankEA Staff (Retired)
8 years ago

Hey @LordAndSaviorGOD

If you're using IPv6, I recommend getting in touch with your ISP and asking them about the possibility of changing it to IPv4. Unfortunately, IPv6 can still cause some connectivity issues on certain settings in many of our games. 

Let me know if changing the version of your Internet Protocol helped 🤞

/Ataashi

  • 33Uygar33's avatar
    33Uygar33
    8 years ago

    İ have the same problem. I didn't understand what should i do ☹️

    • EA_Ataashi's avatar
      EA_Ataashi
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      8 years ago

      Hey @33Uygar33

      Like I mentioned above, you need to make sure that your connection is using IPv4 (IPv = Internet Protocol version). In many cases, users are not able to change the IPv themselves and they have to contact their Internet Service provider. Which I really recommend in your situation. Just inform them that you would like to know, which version of Internet Protocol you have and you would like to change it to IPv4 - they should know what you're talking about right away 🙂

      /Ataashi

      • 33Uygar33's avatar
        33Uygar33
        8 years ago
        Mine is Ipv4 and i did all the things but it all the time FAİLED. I contacted EA help 3 times but they always said same things. My friend bought Battlefield 1 just a year ago and he had the same problem. İ trusted EA and bought Battlefield 1.
        But it always says: YOU HAVE LOST CONNECTİON TO THE EA SERVERS. And i have bought 2 games from EA and i will never buy again and never recommend it.
        Thank you EA!!!!!

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