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8 Replies
- ElliotLH2 years agoHero+Hi @Taskebap I think that this is probably related to the known issue where the game has a trial status applied to it, and needs be sorted out by EA Help (it requires changes to your account).
You should be able to open a case or use live chat at help.ea.com/en/contact-us for help with this problem. I contacted with ea help but there is no answer for a long time
- ElliotLH2 years agoHero+@Taskebap it can take a few days for them to respond to cases, but if it's been a while without a response then it'd probably be worthwhile asking for an update through My Cases.
There might be a live chat option too, which might be quicker, but it's not always available. - HUN_gattaca_lg2 years agoSeasoned Ace
@Taskebap
In the summer of 2021, I also received the Amazon Prime free gift code. I tried it (it worked with Origin without any problems) and logged in with the new EA App on that profile, it allows me to download BF1 game. NOW I GET THIS
The issue is not related to any problem originating from our computer. It concerns the registration of Battlefield 1 game on our account as a trial version. However, no one from the support team is making an effort to rectify this situation. Instead, they keep suggesting different solutions.
- HUN_gattaca_lg2 years agoSeasoned Ace
More computers, more profiles (email addresses), more clients (Origin, EA app) could be a problem, I think?
Exactly. They blame amazon about this.
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