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Donidon's avatar
Donidon
4 years ago

Re: Anyone else do a Charge Back on Steam?

@-NME-M0710NM4N wrote:

Just curious if anyone got denied a refund and opted to do a Charge Back. Heard they'll lock your Steam Account and perm ban whatever card you used to purchase the game.

Who says something like that? On Steam, you can return any game as long as you haven't played it for more than 2 hours. And the purchase must be no more than 14 days ago.

With pre-orders, and early access, the time only counts from release. At least in the EU, that is the law here.

Only if someone pays by credit card and simply charges it back, then everything is blocked. But that's what everyone does...

5 Replies

  • -NME-M0710NM4N's avatar
    -NME-M0710NM4N
    4 years ago
    @Donidon Yea I was passed both... 3 days passed the 14 days and stopped playing at 156 hrs. Though at least half or probably more were under the Early Access. I was really hoping patches would fix some issues and it hasn't happened. Just wanna play Portal but kind of pointless when they've killed progression since a week before retail release and multiple gameplay ruining bugs still going on in that mode. Not worth anywhere near $95 game... $40... maybe.
  • Donidon's avatar
    Donidon
    4 years ago
    @-NME-M0710NM4N wrote:
    @DonidonYea I was passed both... 3 days passed the 14 days and stopped playing at 156 hrs. Though at least half or probably more were under the Early Access. I was really hoping patches would fix some issues and it hasn't happened. Just wanna play Portal but kind of pointless when they've killed progression since a week before retail release and multiple gameplay ruining bugs still going on in that mode. Not worth anywhere near $95 game... $40... maybe.

    You played 156h a game and want your money back? Wow...

    You are not legally and especially morally entitled to a refund. You will be banned from all accounts.

    You had an open beta to test. The beta was ripped apart in the press. You knew exactly what you were buying!

  • CountSero's avatar
    CountSero
    4 years ago
    @-NME-M0710NM4N you have played for 156hours to come to the conclusion that you want to have a charge back?

    Also, you really expect that they patch things out in about 4 weeks? have you ever written some lines of codes by yourself?

    Btw BF2042 this a cross platform title, patches need to be done for PC (Origin, Steam and Epic), xBox S/X and PS5 at the same time 😉 and after that they need the approval of Microsoft and Sony before they can release it

    And DICE is on the way patching bugs out and other things in, patch 3 was a step in to the right direction

    Yes, BF2042 has issue and nobody will deny that but still I'm confused that there was enough enjoyment on your side that you have played 156 hours

    I have a simple’s calculation if I divide the price for which I bought the game by the hours I played and if this is less than a 1€ per hours, the game is good.

    So, it has managed to fascinate me for a long enough, all over this time is a bonus for me.

    I have played some AAA games that don’t give me such fascination and playtime (so i payed much more than 1€ the hour!)

    man, there seems something wrong in this world

    I still enjoy BF2042 and put some mor hours on the clock.

    See you on the Battlefield
  • -NME-M0710NM4N's avatar
    -NME-M0710NM4N
    4 years ago
    @CountSero I kind of have to laugh when people on 1 hand say that "you played too many hours" but then on their 2nd hand they say "but it takes a long time to fix broken things in games".

    I've been around long enough to know that it doesn't take a snap of a finger to fix things in a game. But then I also know that it's a massive joke and highway robbery for companies like Steam to put you on a 2 hr limit. Should be more like 2 months with AAA titles.
  • CountSero's avatar
    CountSero
    4 years ago

    mmh, you’re the one that have issues with the game and is unsatisfied but managed to play 156h

    Also, you mention that they not have fixed these issues so it seems that things are not going fast enough for you.

    But hey they have put out three patches in a timespan from about 4 weeks now and there are still more to come

    Also, normally you read the Terms in Service before you buy a product on the related platform so that you know the condition for a refund

    If you make a charge back this is seen as fraudulent behaviour

    S0, GL & HF

    See you on the battlefield

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